Job Description

The Fraud Risk Manager within the Control and Oversight Group in Personal Wealth is responsible for developing and executing a forward-looking fraud roadmap that protects clients, safeguards business operations, and supports strong risk-informed decision-making across the Personal Wealth Division.

Responsibilities

• Develop and execute the fraud risk roadmap in alignment with business priorities, regulatory expectations, and enterprise objectives.
• Design, develop, and oversee the fraud monitoring program, including evaluation of controls and strategies to improve risk reduction, client experience, catastrophic loss protection, and false positive reduction.
• Partner with Enterprise Fraud, Product, Privacy, Operations, and other business stakeholders to implement effective fraud and privacy risk mitigation solutions with an emphasis on client experience.
• Serve as the fraud subject matter expert for the Personal Wealth business, advising on significant fraud events, escalations, and emerging risk matters.
• Conduct fraud risk assessments to identify, evaluate, and communicate control gaps, vulnerabilities, and areas for process improvement.
• Support the development of policies, procedures, and governance practices related to fraud and privacy risk management.
• Prepare clear risk insights, assessment findings, and recommendations for leadership and cross-functional partners.
• Contribute to strategic initiatives and special projects related to fraud prevention.

Qualifications

• Bachelor’s degree or equivalent combination of training and experience; advanced degree preferred.
• Experience in fraud risk management, privacy risk, operational risk, compliance, or financial services risk oversight.
• Strong understanding of fraud monitoring, control design, risk assessments, and incident response.
• Ability to balance risk mitigation with client experience and operational efficiency.
• Demonstrated experience working cross-functionally with enterprise partners and influencing decision-making.
• Strong analytical, problem-solving, and communication skills.
• Knowledge of fraud typologies, privacy considerations, and risk management practices within financial services is preferred.
• Professional certifications in fraud (CFE) a plus.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.