Job Description

Are you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people enable us to make a difference and deliver exceptional experiences to help our customers achieve financial freedom.

Your Team

The Financial Crime Operations team provides Financial Crime and Fraud Management services for Colonial First State, its clients, and customers. We have specialist resources in place to rapidly respond to all significant incidents and provide financial crime risk management oversight, governance, controls, and subject matter expertise support.

Your Responsibilities

• Analyse fraud prevention systems and review alerts generated for fraud and scams, ensuring timely investigation and appropriate action.
• Minimise fraud exposure and losses across wealth management portfolios (eg: superannuation, pensions, investments) through effective prevention, detection, and response strategies.
• Ensure optimal effectiveness of fraud prevention systems, detection tools, and monitoring strategies, leveraging industry-standard technology; experience with behavioural analytics systems is highly advantageous.
• Identify fraud and scam risk gaps and collaborate with business units to design and implement monitoring programs and remediation strategies.
• Liaise with law enforcement agencies, external financial institutions, and industry bodies as required.
• Maintain industry contacts, monitor external fraud/scam trends and threats, and integrate insights into the risk assessment process.

Your Capability and Experience

• Strong fraud management experience within the financial services industry (strong domain expertise).
• Proven ability to manage end-to-end fraud incidents, including direction and remediation for significant and sensitive investigations.
• Strong experience in fraud prevention, detection, monitoring, case management, and related risk management systems.
• Deep knowledge of fraud and financial crime frameworks, processes, controls, prevention systems, and technology within a financial services environment.
• Hands-on experience with industry-standard fraud prevention technology applications.
• Comprehensive understanding of fraud and scam typologies, red flags, and reporting obligations

What to Expect

At CFS, you'll be working among the very best in the wealth management industry. It's an inspiring environment that encourages development and celebrates success. Other things to look forward to:

• Additional day for your birthday
• Hybrid working model
• Access to CFS Employer Super
• Life Leave - 3 days per annum
• Access to Sonder who provides human-powered medical, mental health and safety support through one easy-to-use app enabling you to get support whenever and wherever you need.
• Access to Corporate rates with BUPA Health Insurance
• Confidential coaching and counselling services supporting life, mind, body, relationships, work and family to assist you in taking charge of your own health and wellbeing

CFS Culture

At CFS we are committed to creating a thriving environment where individuals can flourish. We believe that success is built upon strong teams, and we are dedicated to celebrating uniqueness, championing individuality and supporting a diverse and inclusive workforce. We believe that when you can truly be yourself, you can unlock your full potential.

Apply today and join us in helping Australians to achieve their financial freedom.

Please note, CFS requires all candidates to have full work rights in Australia.

Where we have preferred candidates, background checks (including Police, Employment, Bankruptcy checks, ASIC banned and disqualified persons) will be completed prior to the final preferred candidate’s employment being confirmed. The outcomes of the background checks do not preclude the preferred candidate, however, they will be assessed against the inherent requirements of the role.

This role is based in Wurundjeri Woi-wurrung (Melbourne)