Job Description

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Job Title

Senior Fiscal Associate

Department

Academic Affairs Administration | Budget and Resource Management

The Senior Fiscal Associate primarily supports procurement, travel, and procurement card (PCard) activities within the Office of Academic Affairs (OAA). This position reports to the Manager of Procurement, Receivables, and Customer Service and requires exceptional attention to detail, accuracy, and customer service.

As a member of the OAA Business Services team, the Senior Fiscal Associate provides guidance, training, and transactional support related to procurement and travel activities for OAA and its reporting units. The team is also responsible for processing deposits, managing the OAA Faculty Club account, and overseeing the reconciliation of procurement transactions associated with group travel.

The Senior Fiscal Associate ensures compliance with university policies, procedures, and financial guidelines while supporting quality assurance efforts and maintaining accurate records. This role implements established business processes and communicates procurement-related information to finance staff to support reconciliation, reporting, and operational efficiency.

This position also plays a key role in customer service and stakeholder engagement by building and maintaining positive relationships with faculty, staff, suppliers, and university partners. Responsibilities include providing timely and accurate guidance regarding procurement and travel processes, responding to inquiries, routing requests to appropriate resources, and developing targeted communications and training materials for stakeholders.

Job Duties

60% Procurement and Travel Transactions

• Review and approve procurement-related workflow transactions in a timely and accurate manner.
• Consult with faculty and staff to resolve errors, omissions, and compliance concerns related to procurement requests.
• Assist units with the submission and processing of group travel transactions in Workday.
• Ensure procurement and travel activities comply with university policies, procedures, and financial guidelines.
• Provide quality assurance support for procurement and travel documentation and approvals.

25% Customer Service and Stakeholder Support

• Deliver exceptional customer service related to procurement, travel, and PCard inquiries.
• Respond to, triage, and route requests to the appropriate university partners and resources.
• Escalate complex issues to the Procurement Lead or Manager as appropriate.
• Provide guidance and support related to requisitions, purchase orders, spend authorizations, expense reports, miscellaneous payments, supplier invoice requests, procurement cards, and related financial transactions.
• Develop and facilitate procurement and travel-related training sessions for stakeholders on a regular and as-needed basis.
• Create and distribute communications, reminders, and updates related to procurement and travel processes.

10% Process Improvement and Team Support

• Collaborate with the Manager of Procurement, Receivables, and Customer Service to identify and implement process improvements.
• Support the development and documentation of best practices for procurement and travel operations.
• Communicate process updates and procedural changes to OAA units and stakeholders.

5% Other Duties

• Perform other duties as assigned.

Minimum Required Education

• High school diploma or GED.
• Additional certification, vocational training, or an associate degree in a related field may be considered favorably.

Required Experience

• Minimum of two (2) years of relevant professional experience.
• Demonstrated ability to work independently while effectively collaborating with colleagues and stakeholders.
• Strong organizational skills, attention to detail, and commitment to accuracy.

Preferred Qualifications

• Four (4) to six (6) years of relevant experience.
• Knowledge of university procurement, travel, and financial policies, procedures, and regulations.
• Experience providing customer support and guidance related to procurement and travel processes.
• Experience processing procurement, travel, financial, or administrative transactions within a large and complex organization.
• Experience using Workday or comparable enterprise financial systems.
• Strong written and verbal communication skills with the ability to interact effectively with diverse stakeholders.

Additional Information

The Targeted Hiring Range for this position is $21.59 - $24.00. The actual salary paid to an individual will vary based on multiple factors, including but not limited to, education, years of experience, internal equity, etc.

Function: Finance

Subfunction: Business Transactions and Services

Band: Technical

Level: 3

Location

Mershon Center (0047)

Position Type

Regular

Scheduled Hours

40

Shift:

First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

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The university is an equal opportunity employer, including veterans and disability.