Job Description

Senior Financial Planning and Reporting Analyst (Senior FP&A)

Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the forefront of the Generative AI evolution.

We're looking for a Senior Financial Planning and Reporting Analyst (Senior FP&A) to join our Finance team at our head office in Bracknell, Berkshire. This is a senior finance role, responsible for leading Financial Planning and Analysis (FP&A) activities and delivering the financial insight that supports strategic and operational decision-making across the Group.

If you're an experienced finance professional with a strong background in financial planning, forecasting, reporting and commercial analysis, we'd love to hear from you.

What we are looking for…

We're seeking an experienced and commercially focused Senior FP&A to support the continued growth of our Finance function.

Reporting directly to the Chief Financial Officer, you'll lead the day-to-day delivery of budgeting, forecasting, management reporting and financial analysis across the Group. Working closely with senior stakeholders across multiple departments and international locations, you'll play a key role in delivering accurate financial insight, driving continuous improvement and supporting the ongoing development of our FP&A capability.

Location…

This role is based at our head office in Bracknell, Berkshire.

Key responsibilities of the role…

Financial Planning & Commercial Performance:

• Lead the Group's budgeting and forecasting activities, ensuring robust financial planning processes that support business growth
• Develop financial models and scenario analysis to support commercial and strategic decision-making
• Monitor financial performance against budgets and forecasts, identifying key risks, opportunities and areas for improvement
• Support the continued development of the Group's FP&A capability and planning processes

Management Reporting & Executive Insight:

• Lead the production and continual improvement of management reporting across the Group
• Prepare reporting and analysis for Executive Leadership and Board-level discussions
• Produce commercially focused financial commentary that explains business performance and key financial drivers
• Ensure reporting is accurate, insightful and delivered to agreed deadlines

Financial Modelling & Continuous Improvement:

• Develop and maintain complex Excel models and Power BI dashboards
• Drive improvements to reporting quality, automation and analytical capability across the Finance function
• Maintain robust governance and consistency across financial models and reporting processes
• Support Finance improvement projects and the implementation of new reporting systems and technologies

Business Partnering & Commercial Analysis:

• Provide financial oversight of Sales Incentive Plan (SIPP) reporting and governance
• Produce commercial analysis to support sales performance and wider business growth
• Partner with Sales, Commercial and Operational teams to support business cases, investment decisions and strategic initiatives
• Provide trusted financial insight to support informed decision-making across the business

Leadership & Team Development:

• Provide day-to-day operational leadership across the FP&A function
• Coordinate workloads and maintain high standards of reporting quality and consistency
• Coach, mentor and support colleagues, including Financial Planning and Reporting Analysts where applicable
• Drive continuous improvement across the FP&A function and support its ongoing growth and development

About you…

• Qualified accountant (ACA, ACCA or CIMA), or equivalent
• Significant experience within Financial Planning & Analysis, Commercial Finance or Management Reporting
• Experience leading budgeting and forecasting processes
• Experience producing executive management reporting and commercial analysis
• Advanced Excel modelling skills and strong Power BI capability
• Strong analytical, commercial and problem-solving skills
• Excellent organisational skills with the ability to manage multiple priorities and deadlines
• Strong stakeholder management and communication skills
• Leadership and coaching capability
• Excellent attention to detail with a structured and methodical approach
• Experience within a CXaaS, SaaS or technology organisation would be advantageous

About the Company…

Content Guru is the largest privately owned provider of Customer Experience (CX) and Contact Centre as a Service (CCaaS) in Europe. With modern, vibrant offices in the UK, Germany, Japan, the Netherlands, Portugal, the US, Greece and Australia, our award-winning cloud technology powers mission-critical services for some of the world's biggest organisations.

Our goal is to enhance the way the world communicates, enabling seamless interactions across voice, video, chat, email and more. We exist to make engagement easy, over any channel, anytime, anywhere.

We are an equal opportunities employer and consider all qualified applicants regardless of race, gender, religion, orientation, disability or any other protected characteristic. We are committed to creating an inclusive workplace where individuals can thrive and grow.