Job Description

Position Title

Senior Financial Center Associate - Floater

Location

Jackson Heights, NY 11372Assists Financial Center Manager in maintaining bank operations and supporting Private Client Groups and clients in accordance with all applicable Bank policies and procedures. Extensive traveling to various Financial Centers to assist with staffing.

Salary Range: $18.83-30.00 hourPay Range: Local Minimum Wage - $0.00 - $0.00

Job Responsibilities:

JOBRESPONSIBILITIES

• Back-up to Financial Center Manager.Assistswith opening and closing Financial Center; facilities issues, POD scanning, review of teller work, invoicepaymentFC proof, daily/monthly FC reports,monthlyaudits,etc.

• Provides ongoing servicingrelationshipwith clients and responds to inquiries and requestsregardingaccounts. Assists Private Client Groups with client relationships including wire transfers, new account paperwork, foreign wires, collections etc.

• Assistsback officepersonnel in resolving operational issues, including proof,investigationsand wire transfer requests.

• Assists financial center management with a variety of projects.

• Complete ongoing training asrequiredCompliance, HR, etc

ADDITIONALACCOUNTABILITIES

• Performs special projects, andadditionalduties and responsibilities asrequired

• Consistently adheresto regulatory and compliance policies and standards linked to the job as listedand complete required compliance trainingsAccountable tomaintaincompliance with applicable federal,stateand local laws and regulations.

JOB REQUIREMENTS

Required Qualifications

• Education levelrequired​High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent​.

• Minimum experiencerequired​3+ Years​of Teller experience in financial services.

• 2 years: supervisor in a branch setting, managing tellers, compliance, etc.

• Must be able to travel extensively to various locations in New York (5 Boroughs, Upstate, Long Island).

• Experience working in achangingdynamic environment.

Job Competencies

• Knowledge of business accounts and wires.

• Displays professionalism.

• Good problem-solving skills.

• Good interpersonal,verbaland written communication skills.

• Client service oriented, team player.

• Motivated.

• Ability to work independently with minimal supervision.

• Ability tomaintainpositive relationships.

• Ability to manage multiple projects.

• Must be able to travel extensively to various locations in New York (5 Boroughs, Upstate, Long Island).

• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
• Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
• Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.

• Physical demands (ADA):​The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.​

Flagstar is an Equal Opportunity Employer

Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank