Job Description

Card & Merchant Accounting and Control (CMAC) team manages the accounting for $1.2 Tn of Card spend, Remittances and Merchant payments along with accounting for Incentives COE amounting to $2B. which includes accounting for Corporate Client Incentives, GNS Royalties, Merchant Rebates etc. and provide governance and oversight to unclaimed funds (Abandoned Property).

The specific role is part of Abandoned Property COE and the team is responsible for Regulatory reporting, Compliance and governance of Abandoned Property Funds.

• ABP Ingestion governance on monthly basis
• Input cleaning and Tracker PRO uploads on monthly basis
• The incumbent will be responsible to assess for any upstream/downstream impacts integrated within the process through engagement with business partners (Global Servicing teams, Global Supply Management, Controllership and Technology etc)
• Preparation of working files for Final Due Diligence and sanction run
• Preparation of supporting documentation for Sanctions Screening, performing adjudication, supporting of alert adjudication and closure of alerts
• Customer query management (Internal & External both) - research in Tracker PRO on availability of transaction, providing confirmation, ensuring system updates and responses.
• Customer claims management, receipt, Tracker PRO Updation, Payment files submission to GSM Payments / check remediation team (other than CM / SE transactions)
• Escheatment Reporting - Preparation and filling

• B.Com / Or Specialization In Commerce Stream With 4-6 Years Of relevant Experience.
• Strong system skills, including proficiency in Microsoft Access, Microsoft Excel, and Power point
• Excellent analytical and problem-solving abilities.
• Strong written and verbal communication skills.
• Effective interpersonal skills with the ability to collaborate successfully in a team environment.
• Demonstrated ability to work as an effective team player and build positive working relationships.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.