We’re looking for a detail-oriented and analytical Senior Financial Operations Analyst with 4–7 years of experience to support and streamline billing, payable, and financial operations processes.
Manage and ensure the smooth functioning of billing and payable operations.
Perform reconciliation of payments, refunds, and financial transactions across systems.
Handle returned payments and disputes efficiently to minimize financial losses.
Generate and validate pre-billing and post-billing checks to ensure billing accuracy.
Prepare custom invoices and commission reports as required by the business.
Support monthly financial reporting activities and maintain reporting accuracy.
Identify process gaps, discrepancies, and reporting errors, and collaborate with relevant teams to resolve them.
Work cross-functionally with customer service, development teams, stakeholders, and external vendors on financial and operational queries.
Assist in implementing and monitoring new process changes and operational improvements.
Conduct regular audits of automated financial processes to ensure compliance and accuracy.
Generate reports required for taxation purposes and support audit-related queries.
Support Accounts Payable (AP), Accounts Receivable (AR), and General Ledger (GL) activities.
4–7 years of experience in Finance Operations, Accounts Payable (AP), Accounts Receivable (AR), and General Ledger (GL) processes.
Hands-on experience in billing, payment reconciliation, aging management, and commission calculations.
Strong understanding of expense report processing and financial controls.
Experience handling refunds, disputes, and payment-related issue resolution.
Proficiency in generating financial reports, invoices, and audit/taxation documentation.
Strong analytical and problem-solving skills with high attention to detail.
Ability to work effectively with cross-functional teams and external stakeholders.
Excellent communication and interpersonal skills.
Commitment to continuous learning and process improvement.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency in MS Excel and financial/accounting systems.
Experience working with automated financial processes and audit workflows.
Exposure to process improvement initiatives and operational efficiency projects.
Experience working in high-volume transactional environments.
Private workroom with the ambience to handle calls.
Ready for video calls at all times. Video calls are an integral part of maintaining the human connection while working from Anywhere.
Good internet speed (above 100 MBPS download and upload) with the ability to be wired (LAN).
Power backup (if you have frequent power cut issues).
FULL Creative is a Portland-based product company with offices in India (Chennai), Canada (Toronto) and the United Kingdom (Edinburgh). In the US, UK and Canada, we go by the name AnywhereWorks. We are on a mission, to create a world that empowers people to work Anywhere. FULL Creative brings together engineers, artists, analysts, product experts, account managers, sales executives, and marketers to build a future where “Work is what you do, not where you do it”.
We are a community with big ideas and bigger dreams. We strive to disrupt the new normal with effortless solutions. Solutions that encourage collaboration, redefine learning or help businesses connect with customers better. If you're looking for an ecosystem that nurtures talent and creativity, you could be our architect of change. Our teams are housed in Chennai and oversee operations from the Ascendas IT Park in Taramani.
