Job Description

About Us

Foundever® is the next-generation services leader reinventing customer experience (CX). Built on diverse and proven industry experience, we proudly combine the latest in digital operations with a 150,000-strong, people-led workforce across +45 countries.

Each year we enable 3.3 billion conversations in +60 languages for more than 800 world-leading brands, helping them keep their brand promises in every moment that matters. And every day our AI-powered solutions integrate deep human insight to deliver technology-enabled, people-led and insight-driven outcomes at scale. We are building new ways to simplify the complexity of change, accelerate digital transformation and create measurable brand and business momentum for our clients.

How’s it going so far? Here’s what others have to say about the work we’re doing: check out our award-winning results

And, we’re having fun while we do it – learn more about our award-winning culture

Get to know more about us at foundever.com and connect with us on LinkedIn, Facebook and Instagram.

Or hear directly from our people about what it’s like to wake up and keep brand promises: Foundever stories

The Sr. Director of FP&A is responsible for leading the financial planning and analysis function within the Americas region. This role involves developing and executing comprehensive financial strategies, ensuring accurate and timely financial reporting, and providing strategic insights to support business decision-making. The Sr. Director will also oversee a team of Directors (direct reports) down to Analysts, collaborating closely with various departments to drive financial performance and growth. Additionally, the Sr. Director will be responsible for budgeting, forecasting, and intramonth financial outlook (trackers).

Primary Job Responsibilities

Strategic Financial Planning

• Develop and execute long-term financial plans that align with the company's strategic objectives for the Americas region.
• Conduct financial forecasting and scenario analysis to support strategic decision-making.
• Collaborate with senior management to set financial targets and KPIs for the Americas region.

Budgeting and Forecasting

• Lead the annual budgeting process for the Americas region, including preparation, review, and approval of budgets.
• Monitor actual vs. budget variances and provide explanations and recommendations for corrective actions.
• Develop and maintain accurate financial forecasts to support short-term planning for the Americas region.
• Oversee the creation and maintenance of intramonth financial outlook trackers to monitor progress against budget and forecast.

Financial Reporting

• Ensure the accuracy and timeliness of financial reports for the Americas region, including monthly, quarterly, and annual financial statements.
• Prepare and present financial analyses and reports to senior management and stakeholders for the Americas region.
• Provide ad hoc financial analysis as requested by the VP of FP&A and Commercial Pricing.

Risk Management

• Identify and mitigate financial risks associated with the business operations in the Americas region.
• Develop and implement risk management policies and procedures for the Americas region.
• Monitor compliance with financial regulations and industry standards for the Americas region.

Team Leadership

• Lead a team of Directors (direct reports) down to Analysts.
• Develop and mentor team members to enhance their skills and career development.
• Ensure a positive and productive work environment for the Americas region.

Collaboration and Communication

• Act as a liaison between finance and other business units in the Americas region to ensure alignment on financial goals and objectives.
• Communicate financial information effectively to non-finance stakeholders in the Americas region.
• Participate in cross-functional meetings and committees to drive business initiatives for the Americas region.

Continuous Improvement

• Stay updated on industry trends and best practices in financial planning and analysis for the Americas region.
• Implement new tools and technologies to improve efficiency and accuracy in financial processes for the Americas region.

Qualifications and Experience

• 7+ years in Financial Planning & Analysis, with at least 5 years in a leadership role
• Bachelor of Science/Arts in Business, Finance or Accounting. Master of Business Administration or Master of Science degree in Business, Finance or Economics preferred.
  Exceptional skills in analytical thinking, financial modeling, and effective presentation of complex information.
• Proven leadership abilities with strong management and strategic planning skills to drive organizational success.
• Excellent written and verbal communication skills, capable of tailoring messages for diverse internal and external audiences.
• Strong organizational, prioritization, problem-solving, and decision-making capabilities that ensure efficient operations.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and financial software (e.g., SAP, Oracle) for budgeting and forecasting.
• Demonstrated understanding of business dynamics and effective financial reporting systems and ERP software experience.
• Skilled in managing multiple priorities independently, ensuring deadlines and goals are met.
• Ability to formulate and implement strategic plans that align with organizational objectives.
• Expertise in building and maintaining strong business relationships while navigating complex political landscapes.
• Proven capability to influence stakeholders at all levels and adapt leadership practices to meet evolving challenges.

The Environment

Location. Hybrid working available in Manila (min 2 days a week required in office)
Impactful work Opportunity to work on cutting-edge AI technologies that will be game-changers for our business.
Professional growth Continuous learning and development opportunities in a dynamic, remote work environment.
Competitive compensation Attractive salary and benefits package.
Collaborative environment A supportive team culture with opportunities for occasional travel for training and industry events.

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