Job Description

End Date

Sunday 19 April 2026

We Support Flexible Working – Click here for more information on flexible working options

Flexible Working Options

Hybrid WorkingSenior Analyst – Grade C

Role Level: C

Years of experience: 0-2 Years
Position Type: Senior Analyst / Subject Matter Expert
Function: Finance – LTC Finance (Process Reengineering)
Location: Hyderabad Technology Centre

Role Purpose
The Senior Analyst is the handson delivery engine of the Process Reengineering team. They execute diagnostics, build process maps, run data analysis, prepare business cases, support design and piloting of solutions, and coordinate testing and cutover activities. They maintain trackers and dashboards, keep SOPs and control plans up to date, and ensure changes are implemented in a controlled, wellcommunicated manner with clear owners and timelines. This role partners closely with Record to Report SMEs, AP/AR/Expenses SMEs and Technology/ERP teams to turn improvement opportunities into measurable outcomes.

Key Responsibilities

1. Workflow Execution & Daily Coordination

• Owndaytodaydelivery tasks across assigned initiatives; manage personal work queue, meetmilestonesand flag risks early.

• Participate in daily huddles with the Assistant Manager to align priorities and surface impediments.

2. Diagnostics & Analysis

• Buildcurrentstateviews (SIPOC,swimlanemaps,valuestreammaps) and capture pain points,handoffsand control steps.

• Extract and analyse data (e.g., cycle time, touchless rate, rework, aging/exception drivers, backlog) using Excel/Power BI; produce clear insights and hypotheses.

• Supportrootcauseanalysis (Pareto, 5 Whys, Ishikawa) and quantify opportunity sizing for business cases.

3. Solution Design & Documentation

• Contribute to solution options (eliminate, simplify, standardise, automate) with clear pros/cons and impact.

• Draft/update SOPs, work instructions, controlstepsand training materials aligned to target design.

4. Testing, Cutover & Hypercare Support

• Prepare test scenarios and data; execute SIT/UAT, log defects, retestfixesand evidence outcomes.

• Support cutover planning (runbooks, checklists, comms) and providehypercaremonitoring with rapid issue triage.

5. MI, Reporting & Benefits Tracking

• Maintain initiative trackers, RAID logs, and benefits baselines vs. targets; keep dashboards current andaccurate

• Produce concise weekly updates (status, risks, decisionsrequired) for review bymanagement

6. Risk, Controls & Compliance

• Perform control impact assessments under guidance; ensure control plans and attestations are updatedpostchange

• Maintainhighqualityevidence for audit (design docs, test results, approvals, training proof).

7. Stakeholder Engagement

• Act asfirstlinecontact forCore FinanceSMEs and Technology/ERP counterparts on assigned work items.

• Communicate clearly and professionally, ensuring stakeholders understand timelines,actionsand outcomes.

8. Continuous Improvement & Knowledge Management

• Spot recurring failure demand and propose pragmatic fixes; capture lessons learned and feed them into playbooks.

• Keep knowledge bases,SOPsand onboarding materials current; supportcrosstrainingwithin the squad.

Skills & Experience

Technical

• 3–6 years’ experience in Finance Operations/Shared Services or process improvement, ideally with exposure toRecord to Report, Cost Reporting,AP,ARand T&E.

• Working knowledge of Lean/Lean Six Sigma tools (process mapping, SIPOC, 5 Whys, Pareto; basic statistics). Green Belt desirable(or willingness to certify).

• Strong Excel skills (lookups, pivots, basic modelling); exposure to Power BI/Tableaupreferred.

• ERP literacy (OracleFusion) and familiarity with workflow/RPA and testing disciplines (SIT/UAT).

• Good awareness of controls,riskand audit expectations; disciplined documentation practices.

Behavioural

• Executionfocused, organised anddetailoriented; able to manage multiple tasks to deadlines.

• Clear written and verbal communication; confident engaging SMEs and technology partners.

• Problemsolverwith acontinuousimprovementmindset; proactive in surfacing risks and suggesting fixes.

• Team player—collaborative, reliable, and responsive to feedback.