The Senior Field Support Engineer is responsible for managing and supporting customers within the assigned territory by delivering remote and on-site hardware and software support, as well as participating in system implementation and ongoing project activities for Agfa HealthCare solutions.
This role provides day-to-day technical service and support for Agfa and third-party systems, ensuring high system availability, performance, and customer satisfaction. The position plays a key role in promoting Agfa service offerings while continuously improving internal systems, processes, and service quality.
Key Responsibilities
Experience
Required Skills & Competencies
Location: Riyadh, Kingdom of Saudi Arabia. Flexibity to travel in the Middle East region.
The Agfa-Gevaert Group develops, manufactures and distributes an extensive range of analogue and digital imaging systems and IT solutions, mainly for the printing industry and the healthcare sector, as well as for specific industrial applications. Although the company generates its entire turnover in business-to-business markets, it also contributes to your everyday life. Whenever you read a newspaper or visit a hospital, the Agfa-Gevaert Group is probably closely involved.
The Agfa-Gevaert Group strives to be the partner of choice for imaging and information systems in all the markets in which it operates. The company does this by offering leading edge technology, affordable solutions and innovative ways of working, based on its in-depth understanding of the businesses and the individual needs of its customers. To succeed, investing in innovation and delivering top quality solutions are key.
Operating in a responsible, sustainable and transparent way is as important. We are convinced that this is the right approach for the long-term success of our company.
Agfa’s headquarters and parent company are located in Mortsel, Belgium.
