Job Description

Senior Field Service Technician – Forklifts & Material Handling Equipment

Department: Service

Employment Type: Full Time

Location: Sumter, SC

Reporting To: Carl Hastings

(Heavy Equipment | Industrial Service | Field-Based Role)


Company Vehicle Provided | Paid Travel Time | Career-Track Opportunity

You’re keeping operations moving — and helping shape the next generation of technicians.

If you’re an experienced field service technician who thrives on solving real problems, owning your territory, and mentoring others — this role was built for you.
At WMH Solutions, senior technicians don’t get stuck turning wrenches forever. They gain visibility, influence, and long-term career paths across service, parts, warranty, OEM programs, and leadership.

WMH Solutions is a 38+ year leader in material handling, supporting warehouses, manufacturing, and distribution operations across the Southeast. With 11 locations and 250+ professionals, we deliver forklift service, fleet maintenance, automation, and aftermarket solutions that keep industry moving.
We’re an exclusive Linde Material Handling partner and a full-scale solutions provider — not just a dealership.

Here, your work matters. Your growth matters. And performance is recognized.

As a Senior Field Service Technician, you’ll operate independently in a company-provided service van, delivering advanced diagnostics, repairs, and preventative maintenance on forklifts and material handling equipment across customer sites.

You’ll also serve as a technical leader — mentoring junior technicians, setting quality standards, and helping drive operational excellence in the field.

This is not an entry-level role.
This is a career-track opportunity for technicians who want responsibility, autonomy, and growth.

What You’ll Do

• Diagnose, repair, and maintain forklifts and material handling equipment at customer locations
  
  
• Perform preventative maintenance to maximize uptime and minimize breakdowns
  
  
• Operate independently in a fully equipped company service van
  
  
• Support warehouse, distribution, and manufacturing environments
  
  

• Troubleshoot complex mechanical, hydraulic, electrical, and diesel systems
  
  
• Execute first-time-right repairs
  
  
• Perform inspections, safety checks, and scheduled service programs
  
  
• Maintain fleet equipment to OEM and compliance standards
  
  

• Train and support junior technicians
  
  
• Share technical knowledge and best practices
  
  
• Lead by example in safety, professionalism, and workmanship
  
  

• Communicate findings and service recommendations clearly
  
  
• Complete accurate service reports, work orders, and repair documentation
  
  
• Follow OSHA regulations and safety standards

Who Thrives in This Role

• 5+ years as a field service technician, heavy equipment mechanic, forklift technician, or industrial equipment technician
  
  
• Strong mechanical, hydraulic, and electrical troubleshooting skills
  
  
• Experience working independently in the field
  
  
• Valid driver’s license
  
  

• ASE certifications
  
  
• Forklift or OEM certifications
  
  
• Dealer or industrial service experience
  
  
• Familiarity with diagnostic software and digital service platforms
  
  

You’ll also bring:

• Strong problem-solving ability
  
  
• Customer-facing communication skills
  
  
• Leadership mindset
  
  
• Pride in your work

• Field-based role across varied job sites
  
  
• Ability to lift 50+ lbs
  
  
• Standing, bending, kneeling, and working in diverse weather conditions
  
  
• Exposure to noise, dust, and industrial environments

What WMH Offers

• Competitive pay + performance incentives

• 100% paid travel time (no flat rate)

• Company van, fuel card, tablet, PPE & safety shoe allowance

• Quarterly tool allowance

• Uniforms provided and laundered weekly

• Medical, dental, vision, life insurance (HSA & PPO options)

• 401(k) with up to 9% match + profit sharing

• OEM certifications & technical training

• Leadership development & mentorship

• PTO + paid holidays

• Long-term career stability in a growing industry

Many WMH leaders started in technician roles.

Future paths include:

• Lead Technician
  
  
• Service Management
  
  
• Parts or Warranty Leadership
  
  
• OEM Program Support
  
  
• Operations & Regional Leadership

It’s a launchpad.

If you’re ready for more ownership, better support, and a company that invests in your future — we’d like to talk.

👉 Apply today at wmhsolutions.pinpointhq.com