Location:
(HTA) DLS (Dallas, TX)
Job ID:
R0133474
Date Posted:
2026-06-10
Company Name:
HITACHI HIGH-TECH AMERICA, INC.
Profession (Job Category):
Engineering & Science
Job Schedule:
Full time
Remote:
No
Senior Field Service Engineer (full-time, regular)
Dallas, TX
Train and provide guidance to lower-level Field Service Engineers. Conduct field support, including system and equipment maintenance and installations of specific Hitachi brand CD-SEM models CG5000, CG6300 and CG7300 used in semiconductor manufacturing to meet customer requirements for current and future technological processes. Perform on-site installation and provide on-site technical support for customers, including resolution and acceptance testing and technology calibration. Attend customer pass-down meetings as required, and ensure equipment uptime and availability commitments are met. Develop and maintain plan-of-action documents to report on escalation activities pertaining to the operation of Hitachi semiconductor manufacturing equipment. Work directly with third-party vendors to install, troubleshoot, and repair system and equipment accessories. Transfer technical and operational knowledge to junior Field Service Engineer positions through on-the-job training or classroom training. Maintain appropriate records of all work performed and training received in the CRM system. Set and keep appropriate schedules for service on assigned equipment.
10% of time traveling to Hillsboro, OR and Hsinchu, Taiwan for job training, and to Boise, ID to provide customer support.
Job location: 1375 North 28th Avenue, Dallas, TX 75261. Work to be performed primarily at customer site in Phoenix, AZ.
Required Qualifications:
• Bachelor’s degree (or the foreign equivalent) in Electronic, Electrical, Industrial Engineering, or related field.
• 2 years of experience in the job offered or related.
• Experience with:
o installing Hitachi's Critical Dimension Scanning Electron Microscope (CD-SEM) models CG5000, CG6300, CG7300;
o troubleshooting CD-SEM equipment and performing root cause analysis to resolve system and performance issues;
o applying Statistical Process Control (SPC) to maintain CD-SEM process tool performance;
o integrating electro-mechanical systems, high-vacuum modules, sensors, controls, lasers, and wafer-handling robotics across multiple CD-SEM tool subsystems; and
o modeling, design and tuning of PID (Proportional-Integral-Derivative) controllers.
Equal Opportunity Employer (EOE)
Hitachi High-Tech America, Inc. is an equal opportunity employer. Hitachi High-Tech America, Inc. is committed to equal employment opportunities for qualified applicants without discrimination on the basis of actual or perceived of race (including traits historically associated with race, such as natural hairstyle), color, national origin, ancestry, religious creed, age, sex, sexual orientation, gender (including gender expression and gender identity), marital status, registered domestic partner status, family status, military and veteran status, domestic violence victim status, medical condition (including genetic characteristics), physical or mental disability, pregnancy, or any other legally protected characteristic or status.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to HTA-AccommodationRequests@hitachi-hightech.com
Since its founding in 1910, Hitachi has responded to the expectations of society and its customers through technology and innovation. Our mission is to “Contribute to society through the development of superior, original technology and products.” Over the past 100+ years this commitment has led us to work towards creating a more sustainable society through our “Social Innovation Business”. We work to apply our expertise in information technology (IT), operational technology (OT), and a wide variety of products to advance social infrastructure systems and improve quality of life across the world.
Hitachi’s Social Innovation Business is centered around 5 growth sectors: Mobility, Smart Life, Industry, Energy, and IT. Globally, we have nearly 300,000 employees who are working to improve people’s quality of life and our customers’ social, environmental, and economic values to create a sustainable future. The challenges we face as a society are unprecedented, but so are the opportunities. Together, let’s start powering good.
