HappyFox

Senior Field Sales Representative

HappyFox  •  Bengaluru, IN (Hybrid)  •  4 months ago
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Job Description

Location: Bengaluru,Karnataka,India

The Opportunity

As our Senior Field / Hybrid Sales Representative you will own a named territory across South India, blending face-to-face relationship building with data-driven virtual selling.

Your mission: create, advance and close new-logo and expansion deals that grow annual recurring revenue (ARR) and set customers up for long-term success.

Key Responsibilities:

Territory & Account Planning - Craft a 12-month territory strategy and first-90-day action plan; map buying groups, partners and key events.

Pipeline Generation - Own net-new pipeline creation end-to-end outbound, build multi-touch outbound sequences (cold calls, LinkedIn InMail, email cadences, exec-to-exec referrals).

Discovery & Solutioning - Lead multi-threaded discovery calls, quantify pain points and co-create ROI models with Solution Engineers.

Deal Navigation & Close - Own proposals, pricing, redlines and mutual-action plans while maintaining high-accuracy weekly forecasts.

Handoff & Expansion - Transition wins to Customer Success with clear success criteria; identify upsell/cross-sell plays for year-one expansion.

Co-orchestrate customer POCs/pilots with Solutions Engineering & Presales - Define success criteria with stakeholders, secure data/integration access, coordinate build & timelines, and translate outcomes into a commercial proposal.

What You’ll Bring

  • 5–10 years of quota-carrying B2B SaaS sales, including ≥ 2 years hunting mid-market / enterprise logos in India.

  • Consistent record of ≥ 100 % quota attainment across at least two consecutive fiscal years.

  • Comfortable with 30% in-territory travel plus high-frequency remote engagement.

  • Mastery of a modern sales methodology (MEDDIC, Challenger, SPICED, etc.) and rigorous CRM hygiene.

  • Proven ability to build business-case ROI and negotiate at C-suite / procurement level.

  • Clear, persuasive communication skills across email, Zoom and in-person executive workshops.

Bonus Points For

  • Proven B2B SaaS track record, consistently closing mid‑market and enterprise deals

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HappyFox

About HappyFox

HappyFox is a global leader in AI-powered customer support software, trusted by 2,000+ organizations across 70+ countries. Recognized by PCMag as the best support solution for over six years, HappyFox delivers modern, unified platforms that simplify complex workflows across Customer Service, IT, HR, Facilities, and more.

Our complete support stack:

AI powered omni channel Help Desk with chatbot and copilot

Modern ITSM Service Desk with ITIL Framework in place

Automation and Business Intelligence

HappyFox stands out for its intuitive design, full-stack capabilities, ease of adoption, and world-class customer service.

Careers at HappyFox

At HappyFox, we foster a culture of innovation, autonomy, and meaningful work. We offer a remote-friendly, growth-focused environment where great ideas thrive. If you're passionate about building impactful products and solving real-world challenges, explore our open roles on our careers page.

Happy employees. Happy customers.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Southlake, TX
Year Founded
2012
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