Be a part of an agile team to provide the U.S Army Corps of Engineers (USACE) OCIO/G-6 with agile, innovative, customer focused, and cost-effective integrated enterprise IT support services in support of the USACE vision of engineering solutions for the Nation’s toughest challenges.
Responsibilities include but are not limited to:
Providing on-site technical support and assistance by deploying to CASTLE-NET program field offices for IT infrastructure and end-user device wellness checks.
Conducting network performance evaluations, checking conference room equipment, and supporting end-user devices while ensuring compliance with USACE IT policies.
Planning and leading major technology assignments while evaluating performance results to recommend changes affecting project success.
Assisting with IT equipment disposal training and supporting onsite personnel with IT issue ticketing and documentation.
Functioning as a technical expert across multiple project assignments to deliver world-class IT services and responsive customer support.
Delivering vital solutions that strengthen the IT foundation with secure, innovative, and modernized technological solutions.
Working with all stakeholders to ensure complete and functioning systems that meet all mission requirements while supervising others as required.
Minimum Qualifications:
Bachelor’s degree in IT, Computer Science, or related field; or an Associate degree with 10+ years of experience; or 12+ years of total relevant experience.
Possess 8+ years of experience in IT and/or field/user support roles with progressively responsible experience.
Comprehensive technical knowledge across key tasks and high-impact assignments, including hardware, software, and network troubleshooting.
Proficiency in remote support tools and ticketing systems with a willingness to travel extensively for field missions.
Must maintain a DoD 8140 IAT Level II certification and remain current with industry trends in network engineering.
Preferred Qualifications:
Familiarity with the USACE IT environment, regulatory requirements, and primary compliance automation tools.
Clearance Requirements:
Must possess a Secret security clearance prior to starting this position.
Physical Requirements:
The person in this position must be able to travel 75% of the time.
MANTECH is more than a technology company. We are a company dedicated to service, and we consider our work a part of the public trust. The people of MANTECH are privileged to work for the security of the United States, the welfare of our service members and veterans, the protection of our communities, and the cause of better health care.
We have served the nation for more than 57 years, and in that time we have continually changed and grown to provide the technology that government needs to meet new challenges. We seek people with the same strong ethic of service, creativity, energy, and dedication to serving our country.
We are comprised of more than 9,800 talented employees around the world. Nearly 40% of our employees are veterans. Many others come from the Intelligence Community, Homeland Security and federal civilian agencies. We understand our customers’ challenges because we know their world firsthand.
When Federal managers and military leaders face tough challenges in cyber, data collection & analysis, enterprise IT or systems and software engineering, they turn to MANTECH to get the job done right. These professionals trust MANTECH and stay with us for years because we understand their needs and tackle their most complex challenges head on. They know that reaching their goal is our ultimate objective.
