Job Description
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Responsibilities:
- To provide day to day leadership, development and monitoring for field based nurses within the region allocated.
- To support the Operations Manager, Field Nurses to ensure all aspects of clinical care, patient support and clinical excellence is delivered as per our contracts with the NHS, customers and industry
- To deputise for the operations manager, field nurses as required
- To uphold the mission of Alcura at all times – dedicated to patient care
- To ensure the field nursing team within the region are adhering to the approved processes and procedures set out regarding all aspects of clinical care, patient support and clinical excellence is delivered as per our contracts with the NHS, customers, and industry.
- Ensure all Nurse visits are arranged and successfully completed within the business SLAs for the region.
- To manage the Nursing team in the region with a positive ‘can do attitude’ to engage teams in a KPI driven culture which you will develop and implement, delivering challenging productivity targets.
- This role will require actively managing and prioritising on improving the quality and efficiency of processes within the team as directed by the operations manager, field nurses. You will be able to recognise weaknesses in systems and this astute awareness will enable you to drive for continuous improvement and CAPA. You will have awareness of QMS and recognise the importance of adopting the Alcura Q-Pulse system in your daily activities. Complaints and Information governance issues should be immediately responded to and prioritised with preventative measures driven into the team performance.
- Managing the day to day of the Nursing Team within the region through KPI measures relating to Nurse Visits being arranged within SLA, KPI, individual performance, Nursing Issues and advisory issues. Ensuring a performance feedback loop is in place with all Coordinators. Enabling a culture of performance management.
- Monitor staff competencies, provide education and training and manage a programme of ongoing staff development to enable field based nurses to deliver best practise, evidence based patient care
- Undertake annual performance reviews; set targets and objectives for the team members and support team to develop skills to enable excellent care delivery to patients
- Continue to provide clinical care to a caseload of patients for 20% of the working week, including nurse on call, patient telephone support and face-to-face visits.
- To ensure all nurses within the region have development plans in plac
- Manage relationships with other departmental teams within Alcura to support our business goals. Being an escalation point for the nurse administration team when cover is needed for a visit.
- Ensuring the team within the region use the Alcura systems as designed, ensuring that all data is correct, and that Alcura data policies are adhered to.
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Education:
- Registered nurse with senior nurse experience
Experience:
- People leader with direct line management.
- Experience of working in the community as an autonomous practitioner (essential)
- Evidence of continuous professional development (essential)
- Professional qualification relevant to the position (i.e. Oncology qualification; specialist nursing qualification)
- Experience in staff development - teaching and assessing qualification (desirable)
Skills:
- Evidence of completion of mandatory nurse updates – up to date portfolio
- Good IT skills and use of Microsoft suite
- Full driving license
- Good interpersonal skills and effective communication at all levels
Additional Information:
- This role will include some travel nationally between offices, NHS hospitals and Industry Partner offices as and when necessary.
- Nurse on-call will be shared on a rotational basis
- The Senior will be required to visit all field based nurses for reviews and competency assessments which may incur high car usage
What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full time
Affiliated Companies
Affiliated Companies: Alliance Healthcare Management Services Limited
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
