Job Description

Core Responsibilities

Guiding & Guest Experience

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  Conduct twice-daily game drives and/or guided walks, tailored to guest interests
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  Deliver engaging, interpretive experiences focused on:

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  Big 5 and large predators
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  General game and ecosystems
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  Birdlife (400+ species)

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  Provide insight into endangered species such as black rhino, cheetah, and pangolin
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  Offer high-level storytelling and interpretive guiding, enhancing guest connection to nature
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  Host guests during meals and lodge activities, ensuring a luxury-level experience
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  Assist guests with wildlife photography guidance where appropriate
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  Ensure strict adherence to guest safety and guiding standards

Operational & Team Support

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  Work closely with Lodge Management to ensure smooth daily operations
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  Maintain safari vehicles, equipment, and guiding standards
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  Assist with basic lodge and farm maintenance when required
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  Support team collaboration and uphold service standards across departments
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  Assist with administrative duties and reporting as needed

Relief Lodge Management Duties

(When Lodge Managers are on leave)

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  Oversee day-to-day lodge operations and staff coordination
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  Ensure exceptional guest experience across all touchpoints
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  Act as the primary on-site host and problem solver
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  Handle guest queries, special requests, and service recovery where needed
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  Supervise housekeeping, maintenance, and guiding teams
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  Assist with basic administration, stock control, and operational reporting
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  Maintain a calm, professional leadership presence at all times

Personal Attributes

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  Strong leadership ability with a guest-first mindset
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  Passionate about nature, conservation, and storytelling
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  Excellent communication and interpersonal skills
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  Reliable, responsible, and adaptable
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  Hands-on, proactive, and solutions-driven
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  Physically fit and comfortable in a remote bush environment
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  Strong team player with mentoring capability