Job Description

Location: Charlotte, NC, United States

Job ID: 91936

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

Join us as a

Senior Field Branch Admin

Your main responsibilities

Provide administrative assistance in the functional areas within responsibilities pertaining to Field and Sales operations. Areas include accounting, purchasing, computer operation (all phases, especially SAP) and all related office procedures coordinating new sales and modernization within the field operations, as well as rendering customer satisfaction.

Essential Function

• Implement or maintain systems in support of activities such as, data entry of billing, scheduling and payroll, order processing; maintain proper permits, and any general order information via SAP entries. Interface with field staff regarding, receiving and distribution of all notices of schedule; maintain order logs; provide flow of delivery dates; preparation of manuals; coordinate delivery of materials as necessary and complete maintenance of customer base via SAP system. Maintain all necessary schedules as well as

provide data entry support of field service paperwork via SAP system. Prepare and distribute all SAP reports each month as directed by manager.

• Review all billing to assure description of work is clear and complete and modify as needed. Include all required customer authorization information with all invoices. Assure all billing is approved by either a manager or sales representative before sending to customer.
• Answer questions for all field service technicians and handle customer issues.
• Support leadership within the department to accomplish change, implement quality improvements, and give direction to other administrative employees. Provide technical assistance and training and expand computer utilization and new methods within the region. Provide direction, guidance and training to all other administrative personnel within the District/Branch.
• Perform Administrative tasks such as: copying, filing, compose and type routine correspondence, prepare outgoing mail, including email and faxes, maintain contact/address database information, screen phone call and greet visitors. Responsible for maintaining various files, records, logs, and manuals for Field Operations and preparation of required reports.

What you bring

Education

High school degree or degree equivalent required

What’s in it for you?

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

Base Salary $53,900 - $67,300

The above represents the typical salary range for this position. Revisions to the range may be considered based on your experience, education, location, demonstrated skills, and alignment with business priorities. Please note that the compensation listed reflects only base salary and does not include commissions or longer-term incentives.

We Elevate… Your Career

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!

Are you ready to embark on a new journey? Join #TeamSchindler! Our Core Values:

• Safety: Uphold the highest safety standards for all.
• Integrity and Trust: Foster honest, ethical relationships.
• Create Value for the Customer: Deliver innovative, reliable solutions.
• Quality: Ensure excellence in every product and service.
• Commitment to People Development: Nurture our people, they are the heart of our success.

Discover more on our career website.

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.

Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.