Job Description

Market Range: 05

Salary Range: $18.54/Hourly

ESSENTIAL JOB FUNCTIONS:

The Senior Fee Control Clerk ensures patient information, charges, billings, and follow-ups are accurate, and completed in a timely manner.

1. Receives and receipts a variety of payments included but not limited to credit cards, cash, and online payments; verifies and posts to appropriate accounts.
2. Verifies scheduled patients’ appointment and location.
3. Provides insurance claim request forms at patients request and submits the forms to the insurance department at the end of the day for processing.
4. Prepares cash receipts for bank deposit; prepares daily cash reports and balances the cash drawer.
5. Reconciles cash, check, and credit card receipts daily with the patient accounting software and investigates and resolves any out-of-balance problems.
6. Prints insurance forms for patients on request.
7. Interacts with patients via phone to inform of account balances.
8. Enters and maintains patient information file data.
9. Performs other related duties as assigned.

EDUCATION:

High School Diploma or GED. (TRANSCRIPT REQUIRED)

EXPERIENCE:

One (1) year of cashier or cash handling experience, and customer service experience, or experience directly related to the duties and responsibilities specified.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of cash management principles and/or procedures.
• Ability to calculate numbers, correct entries, and post to records.
• Ability to maintain confidentiality of records and information.
• Computer experience and ability effectively communicate with patients, faculty, and students.