Job Description

Your opportunity

We have an exciting senior opportunity for a Senior Facilities Manager to join our team at Westfield Knox.

The Senior Facilities Manager also plays a key role in providing technical leadership across the region to maintain safe, clean and compliant environments. You will work closely with the National Operations and Environment team to support the delivery of key national operational and environmental initiatives across the region.

In this pivotal role, you will directly manage facilities at Westfield Knox, while also providing leadership, coaching, and technical guidance across the Victorian region.

This role is perfect for someone with portfolio management experience or a background managing contracted service providers.

Your role and responsibilities will include, but not limited to

• Lead initiatives that support our strategy to operate as a responsible and sustainable business
• Deliver day-to-day best-in-class facilities services at Westfield Knox that enhance the customer experience
• Provide leadership, coaching, and guidance to the facilities team across the region, fostering a supportive and high-performing environment
• Analyse asset and environmental data to identify opportunities for improvement
• Develop and communicate a detailed asset lifecycle plan and capital requirements
• Manage contractor relationships and ensure deliverables meet operational standards
• Respond to all emergencies, evacuations, or incidents at Westfield Knox promptly and effectively
• Direct asset maintenance, repairs, and capital works to ensure cost-effective solutions
• Provide technical support and guidance across the region on operational and environmental initiatives
• Participate in Duty Management responsibilities on a rostered weekend basis, balanced with time off in lieu

What sets you apart

• Relevant experience in retail, property, facilities management, and managing multi-site portfolios
• Experience managing contractors or service providers across multiple sites
• Diploma or tertiary qualifications in Engineering, Trade, Building Services, or Facilities Management
• Strong commercial acumen to manage budgets and provide recommendations on operating and capital costs
• Proven leadership and coaching skills, with the ability to inspire teams and deliver results across multiple sites

About us

Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.

We are focused on our customers and creating more reasons for more people to visit our Westfield destinations more often and for longer

With approximately 75 professions within our business, our team has the expertise to design, construct, operate, manage and market our Westfield destinations and platforms.

We want to be the place where talent thrives. To support you thriving with us, we promise to respect, inspire and develop you, and that you will do work that matters.

Diversity, equity and inclusion underpins our culture, and our vision is that ‘Everyone Belongs’. We foster a workplace experience where everyone feels valued, supported and motivated to realise their full potential.

We aspire to create a workforce reflective of the communities in which we operate and encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation, gender identity or life stage.

We offer a range of unique benefits designed to support your wellbeing, career development and lifestyle, including five days paid Life Leave on top of your four weeks annual leave (pro-rated for part-time), 18 weeks gender neutral paid parental leave for primary carers, with no qualifying period and super paid for the duration of the leave period and free parking at your local Westfield destination.

Discover more about working with us

Applications close: 3rd July 2026