The Senior Facilities Manager has the following main responsibilities:
Leadership
● Technical advisor and escalation point for the Facilities Management team to assist in prompt resolution of complex issues and projects
● Influence, direct, and support Facilities Management team, utilizing both technical knowledge of facilities and analytics available from our Service Channel platform
● Recommend, develop, and implement department policies, procedures and programs that will assure well maintained buildings and facilities.
● Develop the annual capital plan for the fleet
● Develop & Manage Facilities dashboards + analytic reporting within Service Channel
● Review work order analytics to identify trends in service gaps and recurring issues and provide corrective actions
● Ensure that service level agreements with our national service providers are meeting the business needs in terms of standards, quality, efficiency and cost effectiveness. s
● Responsible for refining and implementing our refresh program, demonstrating the ability to develop and implement a company program and manage all activities and people supporting the program
● Manage external project managers
Regional Management
● Execute capital re-investment projects from implementation through completion
● Develop and manage Facilities budgets utilizing site surveys, Service Channel data, and Operations feedback.
● Provide project status updates weekly to keep current projects on track.
● Contracts and manages all regional vendors for PM + Service
● Support NROs by leading turnover & 10 month warranty walks
● Conduct annual location audits with Ops leadership in the market to ensure condition of all building systems and assets and gather information that will support the recommendations for capital improvements
● Train operation teams on programs and repair & maintenance work performed in our restaurants to help quality control work and cost.
● Participate in monthly/quarterly conference calls with Operations/Store Dev Leadership to discuss issues, concerns, or other pertinent project considerations
Desired Traits
Personal:
● Personal characteristics reflective of sweetgreen: self-motivated, positive, service-oriented, flexible, fun-loving, and ethical with a high degree of integrity.
● The maturity to embrace ambiguity and ability to adapt according to the market and the continuing innovation at sweetgreen.
● Ability to travel for up to 75% of work schedule.
Education/Training:
● 10+ years of experience in Facilities maintenance or related field A./B.S. in relevant field or an equivalent in education and experience Certification in facilities management through International Facilities Management Association or other organization preferred.
Knowledge/Skills
● Leadership experience as an interdisciplinary project manager
● Working knowledge of and the ability to use a PC as well as Microsoft Office and Google Suites.
● Working knowledge of and the ability to use Service Channel or similar facilities management software preferred.
● Working knowledge of service and maintenance costs.
● Knowledge of rules and regulations governing facilities safety requirements.
● Knowledge of FFE purchasing on a national level. Aptitude for prioritizing multiple projects.
Come join the sweetlife!
About sweetgreen
sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each sweetgreen, our 3,500 team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we’re committed to leaving people better than we found them. We’re in the business of feeding people, and we’re out to change what that means.
sweetgreen provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.
sweetgreen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click here
sweetgreen is a destination for real food. We believe the choices we make every day about what we eat, where it comes from, and how it’s made have a lasting impact on our communities. From the seed to the store, we’re involved in every step of the supply chain, working with partners and farmers we know and trust. We make our food from scratch in each sweetgreen every day, using whole produce delivered that morning. As sweetgreen grows, we’re dedicated to working with the right people. We’ve built a team of over 5,000 hardworking individuals who care about developing future leaders and live our core values daily. We meet farmers before we meet landlords. We turn our new neighbors into friends. We’re building a brand that connects to local neighborhoods and leaves communities better off than we found them.
Our mission is to inspire healthier communities, by connecting people to real food. With over 220 locations across PA, MA, DMV, NY, CA, IL, TX, CO, and FL, we’ve worked hard to build a company with passion and purpose - and we’re just getting started.
