Job Description

[What the role is]

We are looking for a service-oriented individual to join the Memorial Services and Operations Division which oversees the operation and maintenance of Government cemeteries, crematoria and columbaria. You will be stationed at Mandai Crematorium Complex and will play a key role in providing after-death care service.

[What you will be working on]

You will be responsible for the following:

• Oversee the daily operations of the facility and installations, including building systems and services, landscaping, pest control, and conservancy.
• Ensure the proper functioning of all Mechanical and Electrical (M&E) systems, including plumbing, Heating, Ventilation and Air Conditioning (HVAC), lighting, and fire protection systems
• Supervise a team of facilities, landscaping, pest control, conservancy and other outsourced contractors to ensure works are carried out satisfactorily in accordance with contract requirements
• Plan and coordinate preventive and corrective maintenance works in accordance with contract requirements.
• Monitor maintenance schedules and ensure timely completion of all works.
• Plan and carry out procurement of office equipment, supplies, stationery, and other operational items.
• Perform administrative duties, including processing invoices for payment, managing copier rental contracts, tracking paper usage, and coordinating the provision of uniforms.
• Handle and manage feedback, including investigation and follow-up actions.
• Ensure compliance with regulatory requirements and maintain safety standards within the facility.
• Respond to and investigate any building-related incidents and coordinate with relevant authorities and internal stakeholders, even after office hours.
• Participate in major events such as Qing Ming Festival, scheduled fire emergency exercises, annual shutdown servicing and any other organisational level events, including on weekends and public holidays.
• Perform any other duties as assigned by the supervisor.

[What we are looking for]

Requirements:

• At least 3 years of relevant experience in Facilities/Estate Management or Engineering
• Proficient in Microsoft Office Applications
• Good problem-solving, writing & communication skills
• Mature, tactful, independent, committed and resourceful
• Ability to interact and foster teamwork
• Willing to work in after-life care service environment
• Available to work on weekends and public holidays