Job Description

[What the role is]

Make a difference to Singapore's business growth.
Enterprise Singapore designs and delivers business support programmes that enable local enterprises to grow and compete internationally. In this role, you will administer grants to support our local businesses, make process improvements supported by latest technological tools, and perform data analysis to ensure our support creates meaningful impact.

Why Join Us?
Give Singapore businesses a leg up to access the help they need to grow and succeed.

Learning Opportunities.
You will gain firsthand understanding of a wide variety of businesses and their needs, through the management of the grants they receive. You will gain insights of the characteristics and insider view of different industries in Singapore. You will learn what makes businesses successful and the key ingredients to successfully implement business growth strategies, including overseas ventures.
Beyond this, you will contribute to digital transformation projects and process improvement initiatives.

Skill Development
You will build capabilities in stakeholder management communication, and grant administration; and gain hands-on practical adoption of technology tools such as AI for efficiency and customer satisfaction.

[What you will be working on]

Provide quality grant administration support

• Review and assess grant applications according to established criteria and guidelines, ensuring close adherence to service standards

• Respond professionally and promptly to stakeholder enquiries about grant requirements and application processes.

• Maintain accurate records and ensure all documentation meets compliance standards.

• Manage complex cases and escalations effectively, seeking guidance when needed.

Support digital transformation initiatives

• Assist in digitalisation projects aimed at improving operational efficiency and grant processing workflows.

• Participate in User Acceptance Testing (UAT) for new systems, providing feedback to ensure they meet operational requirements.

[What we are looking for]

• Experience: 2- 4 years of experience; any prior experience in grant administration or operations would be beneficial. Familiarity with process transformation and building systems will be a bonus.

• Skills: Good written and verbal communication skills. Abilities in problem solving and effective time management

• Mindset: Detail-oriented, eager to learn and takes initiative, committed to delivering quality work with professionalism and uncompromised integrity.