Deliver process training aligned with Amazon SOPs (inbound, outbound, picking, packing, sorting, etc.)
Facilitate classroom and on-the-job training (OJT) sessions
Customize training content based on process changes or client requirements
Create engaging learning materials (PPTs, videos, assessments)
Collaborate with Operations, HR, and Amazon client stakeholders
Identify training needs through TNI (Training Need Identification)
Align training plans with business goals and SLAs
Monitor trainee performance and conduct refresher trainings
Analyze productivity, quality, and error trends to identify skill gaps
Drive continuous improvement initiatives through training interventions
Ensure training compliance as per Amazon and internal standards
Maintain training records, attendance, and certification logs
Support audits (internal/external/client audits)
Track and report training metrics (throughput, effectiveness, attendance)
Prepare weekly/monthly dashboards
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 119,000 employees from 164 nationalities, spanning 83 countries on six continents and 560+ business units, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE
