Position name - Senior Executive Terminal Operations - Rail & Inland Terminals
Department - Operations
Location - DP World Rail Logistics Private Limited, Kharkhoda Road, Mohiuddinpur, MEERUT, UP - 250205.
Primary Objectives
1. To achieve faster turnaround of rake & containers
2. Maintain SLAs of software for Rail and Yard
3. Ensuring proper documentation related to s/line, customs, and Railways.
4. To ensure compliance related to EXIM, customs & railways.
5. Ensuring Proper Customer Correspondence and relationship
6. Ensuring Operational KPIs are achieved.
Position impacts
• Customer satisfaction
• Operational requirements
• Rail operations
• Rail Operational Safety
• Inter/Intra/External dept communication and relationships
Key Responsibilities
Responsible for smooth operations in yard, rail & warehouse (EXIM/Domestic).
MIS knowledge and Productivity Monitoring of operations.
Ensure timely gate in and gate out operations as per SLAs.
Ensure timely loading/unloading of Train as per TAT.
To follow strictly the SOPs of Yard, Rail & Gate operation
Ensure to prepare various reports & showing with concerned in time.
Ensure there should not be any revenue leakages.
Plan to utilize equipment optimally and its proper management.
Ensure to bring efficiency in operations by providing best timely service to customers.
To have zero customer complaints.
Cost saving initiatives.
To maintain relationships with internal employees as well as with external vendors/ Customers/ Govt. authorities.
Responsible for all warehouse functions of Inward, Put-away, Picking, Outbound and Inventory.
Managing surveyor teams and with proper roasters and deployment of work.
Maintaining Customer Level Operations SLA
Proper Audit/stock take, and Shrinkage under Limits as provided by Business Team
Maintaining Customer Level Transpiration SLA.
Maintaining HSE Standard and submission of reports
To follow safety and security norms of the company strictly and its implementation on the ground.
Qualifications & competencies
Good Communication skills in English language, both oral and written.
Qualification – Graduate / Experience - Minimum -5 years.
To have very good knowledge of word, excel & PPT as well as Software
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 119,000 employees from 164 nationalities, spanning 83 countries on six continents and 560+ business units, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE
