Unison Group

Senior Executive, Sales Assurance

Unison Group  •  Singapore, SG (Onsite)  •  5 months ago
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Job Description

The role of the Senior Executive reports to Lead, Sales Assurance. You are required to support the Lead in administering the Balanced Scorecard framework and tasks as assigned.

Key Responsibilities include:

  • Prepare and conduct Balanced Scorecard (BSC) framework review for each measurement quarter
  • Perform client call surveys, sending of client survey forms and review of returned forms
  • Identify issues and classify infractions according to the 4 non-sales KPIs
  • Conduct checks as first reviewer on mystery shopping cases.
  • Work with respective stakeholders to enhance the sales advisory process
  • Others: Undertake ad-hoc tasks, projects or reviews as directed by Lead, Sales Assurance and/or Market Conduct Section head

Qualifications & Competencies / Key Traits:

  • Degree or Diploma in any discipline
  • At least 2 years of experience in a compliance role in a financial institution or similar.
  • Preferably with experience in dealing with Distribution functions.
  • Team player
  • Analytical and attentive to details.
  • Strong interpersonal and communication skills
  • Understanding and experience in Market conduct and/or sales advisory
  • Basic knowledge of regulations and industry guidelines applicable to the insurance/financial industry
Unison Group

About Unison Group

Unison Consulting was launched in Singapore on September 2012, the hub of the financial industry, with innovative visions in the technocratic arena. We are a boutique next-generation Technology Company with strong business-interests in Liquidity risk, Market Risk, Credit Risk and Regulatory Compliance.

Unison provides technology consulting and services to implement Risk Management and Risk Analytics System for Financial Institutions. Our services suite comprises of Techno-Functional consulting, systems integration, Business Intelligence, information management, and custom development of IT solutions, plus project management expertise for financial institutions.

We have expertise in latest cutting edge technology to achieve better total cost of ownership. Through our qualified professionals, we assist you drive your unique risk management strategies, whether that means efficient monitoring, improving risk appetite of the financial institutions, complying with regulations, or capturing growth opportunities through innovation, this is what maximizes your decision taking potential. At Unison Consulting, we view clients as partners, and our success is only measured by the success of our partners. So we put it all on the table in order to exceed expectations.

Our staff consists of young, energetic and innovative consultants who are never afraid to challenge the conventions and push the boundaries in an effort to help our clients. For every project, no matter how large or how small, we strive to not only meet your needs, but deliver a showcase in your field.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Unknown
Year Founded
2012
Website
com.sg
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