Job Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

About the Team

Be a part of the excitement! Our Pick-Up team is at the forefront of foodpanda's rapid growth, focusing on our innovative Pick-up service. In this fast-paced role, you will be crucial in supporting the Pick-up Business Lead on project execution, daily operations, and performance management. You will work cross-functionally with internal teams to ensure the success and efficiency of our Pick-Up service.

Roles and Responsibilities

• Manage daily operation tasks, including report creation, incentive changes, and terminations, with accuracy and efficiency.
• Liaise with internal teams to drive process improvements and resolve ad-hoc issues.
• Educate and support internal teams on foodpanda's Pick-Up processes and protocols.
• Analyse operational performance and vendor data to derive key strategic insights, supporting management in performance reviews and decision-making.
• Maintain trackers/ reports to empower teams to make data-driven decisions.

Qualifications

Qualifications and Requirements

• Bachelor's Degree in Business Management and Administration, or at least 1 year of relevant experience.
• Strong preference for candidates with experience in data visualisation (e.g., Looker) and basic SQL/advanced spreadsheet capabilities.
• Strong operational and process-oriented mindset.
• Creative problem-solving skills with the ability to prioritise, execute, and streamline processes.
• Ability to work effectively both independently and in a cross-functional team environment.

Join our team and help us revolutionise the way people experience food!

Additional Information

What We Offer

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.