Job Description

About the Client

Synergy Outsourcing Malaysia is a payroll services and HRIS solution company, based in Dataran Prima, Petaling Jaya.

Responsibilities

This role will support the Operations Manager for the below duties:

• Act as a liaison between clients management and employees by addressing demands, grievances, and workplace issues.
  
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  Advise clients on employee misconduct, performance challenges, and disciplinary procedures, including Domestic Inquiries and Performance Improvement Plans.
  
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  Evaluate staff training needs and develop tailored programs and internal trainings.
  
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  Prepare and present HR and payroll reports, analysis, and strategic recommendations to clients.
  
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  Manage end-to-end payroll cycles for multiple clients across various employment types (permanent, contract, contingent workers, foreigners, etc.).
  
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  Perform full payroll functions including pre-payroll checks, payroll validation, statutory submissions, and post-payroll processing.
  
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  Resolve payroll-related queries and provide ongoing HR advisory support to clients.
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  Design and implement improvements in HRIS and payroll systems to enhance service delivery and operational efficiency.
  
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  Manage payroll accounts, conduct data analysis, and generate detailed payroll reports for client review.

Requirements

• Excellent interpersonal skills and proficiency in Mandarin, English & BM.
• Expertise in statutory contributions and compliance: EPF, SOCSO, EIS, LHDN, HRDC.
• Well-versed in Employment Act 1955 (including 2022 amendments) and Industrial Relations Act 1967.
• Experience with payroll processing using both manual and HRIS
• Excellent interpersonal skills including a demonstrated ability to quickly build rapport.
• Persistent and results-oriented.
• Strong attention to details.
• Patient and able to handle customers' queries & complaints.
• Ability to work under pressure and to meet deadlines

Remuneration

Up to MYR 5,000 (Based on relevant experience)

Consultant in Charge:

Alicia Khor | 011 1625 5212 | alicia.khor@hunters-in.com