Build and maintain strong relationships with existing tenants and prospective clients to encourage referrals and repeat business opportunities.
Collaborate closely with the Marketing team to promote industrial properties to potential tenants.
Coordinate with the Property Management team to deliver excellent customer service and effectively manage tenant expectations and requests.
Work with relevant internal departments to respond to tenant enquiries and resolve operational or tenancy-related issues.
Be available on-site to engage with tenants whenever required.
Support the tenant invoicing process and assist the Finance team in handling tenant and landlord billing enquiries.
Liaise with internal stakeholders to ensure accurate lease documentation and proper lease administration.
Prepare and provide regular tenancy reports for management and relevant stakeholders.
Maintain and regularly update tenant databases and records.
Stay informed about market trends, industry regulations, and legal developments impacting the real estate sector, particularly within industrial and logistics markets.
Participate in and support marketing campaigns, promotional activities, and corporate events.
Perform additional duties as assigned to support the Management team and business operations.
Requirements
Bachelor’s degree in Sales & Marketing, Customer Service, Business Administration, or related disciplines.
Minimum 4 years of relevant working experience; prior exposure to logistics operations or the property industry is considered an advantage.
Strong communication skills with fluency in both spoken and written English; proficiency in Korean, Chinese, or Japanese is a plus.
Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.
Strong interpersonal, problem-solving, and organizational skills.
Ability to deliver efficient, timely, reliable, and professional customer service.
Strong presentation and information delivery skills.
Positive attitude with adaptability and flexibility in a dynamic working environment.
Contact: Nga Nguyen
Due to the immense number of applicants, only shortlisted candidates will be contacted
About Aloha Consulting Group
Our vision is "To be the leading consulting firm in South East Asia, focused on leveraging human elements and technology to lead our partners towards higher growth and performance together with joy"