Unison Group

Senior Executive, IncomeShield Claims

Unison Group  •  Singapore, SG (Onsite)  •  1 month ago
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Job Description

The Life and Health Operations (LHO) department plays a pivotal role in ensuring we provide our customers with affordable and comprehensive life and health products, with efficient processes to allow optimal service to our customers.

As part of the team dedicated to manage IncomeShield (IS) claim assessment, you will report to our IncomeShield Claims Manager.


Key responsibilites include:

  • Demonstrate thorough understanding of IS technical claims assessment and processes
  • Ensure accurate and timely assessment of IS claims within the required service standards
  • Handle claim enquiries, service recovery, complaints, appeals and other customer care matters
  • Manage key stakeholders such as intermediaries, hospitals, underwriting team etc.
  • Participate in operation efficiency and A.I. driven projects to bring efficiency
  • Manage other ad-hoc projects as assigned from time to time

Qualifications

  • Degree or Diploma in any discipline with at least 2-3 years of relevant Integrated Shield claims assessment experience
  • Strong policy language skills enabling accurate and consistent policy wording interpretation
  • Strong analytical, written and communication skills
  • Meticulous with a keen eye for details
  • Customer centric
  • Ability to work under pressure and manage deadlines
  • Team player and self-motivated
Unison Group

About Unison Group

Unison Consulting was launched in Singapore on September 2012, the hub of the financial industry, with innovative visions in the technocratic arena. We are a boutique next-generation Technology Company with strong business-interests in Liquidity risk, Market Risk, Credit Risk and Regulatory Compliance.

Unison provides technology consulting and services to implement Risk Management and Risk Analytics System for Financial Institutions. Our services suite comprises of Techno-Functional consulting, systems integration, Business Intelligence, information management, and custom development of IT solutions, plus project management expertise for financial institutions.

We have expertise in latest cutting edge technology to achieve better total cost of ownership. Through our qualified professionals, we assist you drive your unique risk management strategies, whether that means efficient monitoring, improving risk appetite of the financial institutions, complying with regulations, or capturing growth opportunities through innovation, this is what maximizes your decision taking potential. At Unison Consulting, we view clients as partners, and our success is only measured by the success of our partners. So we put it all on the table in order to exceed expectations.

Our staff consists of young, energetic and innovative consultants who are never afraid to challenge the conventions and push the boundaries in an effort to help our clients. For every project, no matter how large or how small, we strive to not only meet your needs, but deliver a showcase in your field.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Unknown
Year Founded
2012
Website
com.sg
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