Job Description

As a Senior Executive, you will be supervising a team that focuses on on/offboarding activities and be the subject-matter expertise; monitor and follow-up on workload distribution and facilitate quality assurance observations to ensure service standards are met.

Job Responsibilities:

• Provide HR administrative and advisory support to the institutions in a consistent, accurate and timely manner.
• Ensure that the service level agreement (SLA) and key performance indicators (KPIs) within HR Shared Services are consistently met, reviewed, and revised when appropriate.
• Oversee and manage all agreed HR processes and ensure the services are delivered in line with policies and relevant Legislation requirement.
• Monitor, analyse and report appropriate metrics to measure and demonstrate the performance of the HR Shared Services to wider stakeholders and customers.
• Analyse work process design to implement improved processes and suggest appropriate solutions or improvements to raise the overall customer experience and efficiency.
• Coach the HR shared services team on complex HR issues.
• Any other duties deemed reasonable and necessary by the business.

Job Requirements:

• Degree in Human Resource or Business related discipline.
• At least 3 years of HR experience.
• Minimum 1 year experience in a supervisory role.
• Experience in handling medical job family would be an advantage.
• Able to work under tight timeline and respond to changing priorities.
• Fast learner, multi-tasker and strong team player.
• Able to prioritise work, organised, meticulous and proactive.
• Proficient in MS Office (Word, Excel).
• Interested in exploring technological system solutions to automate repetitive tasks.

Only shortlisted candidate will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.