Job Description

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

We are looking for a hands-on and proactive HR Generalist to support end-to-end HR operations across the employee lifecycle. This role will partner closely with business leaders to drive HR initiatives, ensure operational excellence, and enhance employee experience.

Key Responsibilities

1. HR Operations & Employee Lifecycle

• Manage end-to-end employee lifecycle processes including onboarding, confirmation, transfers, and offboarding
• Maintain accurate employee records and ensure proper documentation in HR systems
• Support payroll inputs, leave management, and benefits administration

2. Recruitment & Talent Acquisition

• Support hiring managers in recruitment activities including job postings, screening, interview coordination, and offer management
• Work with stakeholders to understand hiring needs and improve time-to-hire
• Ensure a smooth onboarding experience for new hires

3. Employee Relations & Engagement

• Act as a point of contact for employee queries and HR-related matters
• Support employee engagement initiatives and internal communications
• Assist in handling employee relations issues, including disciplinary matters and grievance handling

4. Performance Management & HR Programs

• Support performance review cycles and track completion of appraisals
• Assist in implementing HR policies, frameworks, and initiatives
• Drive HR projects such as engagement surveys, culture initiatives, and process improvements

5. Compliance & Policy Management

• Ensure compliance with local labour laws and internal HR policies
• Support audits and ensure proper HR documentation and reporting
• Maintain and update HR policies and employee handbook

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field
• 3–6 years of HR generalist experience
• Strong understanding of HR operations, employment laws, and best practices
• Good interpersonal and communication skills
• Ability to handle sensitive information with confidentiality
• Proactive, detail-oriented, and able to work in a fast-paced environment