Job Description

Biloxi, Mississippi

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Senior Executive Housekeeper, you will lead a high-performing team to deliver exceptional guest experiences while driving operational and financial success. You’ll oversee staffing, scheduling, and training, ensuring service excellence aligns with brand standards and consistently exceeds expectations. Ready to lead, inspire, and make an impact? Apply today.

THE DAY-TO-DAY:

• Responsible for managing the department's guest service standards and initiatives, productivity standards, coaching the leadership team to optimize performance, and strategizing department wide solutions for guest experience issues.

• Provides input into the research, development, evaluation and implementation of new products, services, standards, technology and processes to ensure competitive position and in anticipation of changing customer needs within the complex hospitality and gaming environment.

• Assumes the responsibilities and duties of Director Housekeeping/EVS during his/her absence and days off.

• Lead multiple levels of experienced leaders in implementation and sustainability of policies, operating procedures and directives as part of the Collective Bargaining Agreement; maintain a work environment that promotes client service, teamwork, performance feedback, individual recognition, mutual respect, and employee satisfaction ensuring quality hiring, training, and succession planning processes that encompass the company’s diversity commitment.

• Responsible for leading significant improvement initiatives and processes to enhance performance for employees and leaders in the department.

THE IDEAL CANDIDATE:

• Must have a Bachelor’s Degree or equivalent experience.

• Must have 2+ years of prior relevant experience in the direction and management of employees in a similar hotel environment.

• Must be 21 years old or older.

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

• Free meals in our employee dining room

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx-EntityID=2&jobcode=19536

Are you ready to JOIN THE SHOW? Apply today!