Understanding of WC Claims life cycle, WC coverages, State regulations & requirements
Ability to produce high quality outcomes in a highly productive environment
Adhere to all pathways and guidelines and state regulatory requirements
Ability to make sound judgment based on available information
Ability to accurately calculate and process employee wages based on hourly rates, salaries, overtime, bonuses, and commissions
Ensure timely payment of benefits and indemnity, including temporary total disability (TTD), temporary partial disability (TPD), Permanent Total Disability (PTD) and permanent partial disability (PPD) (where applicable)
Knowledge of email and web-enabled applications
Process transactions as per the SLAs & ensure quality and compliance with predefined parameters
Review and process requests of wage calculation, payments and form filing
Calculate average weekly wage, process payments basis defined guidelines / authorities and form filing
Manage inventory while working independently
Ensure compliance to all regulatory / State requirements
Provide inputs and insights to improve the overall process
Graduation (in any stream) or diploma with a minimum of 15 years of education.
Same Posting Description for Internal and External Candidates
Choosing a digital partner is about more than capabilities — it’s about collaboration and character.
Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.
At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.
Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.
Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.
We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.
At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.
For more information, visit www.exlservice.com.
