The Senior Executive Assistant provides high-level administrative and strategic support to senior executives, ensuring efficient management of priorities, schedules, communications, and business operations. This role requires exceptional organizational skills, sound judgment, confidentiality, and the ability to anticipate the needs of executives while managing multiple priorities in a fast-paced environment.
As a SENIOR EXECUTIVE ASSISTANT, your key responsibilities will include, but are not limited, to the following:
a) Provide comprehensive administrative support to stakeholders, including calendar management, meeting coordination, travel arrangements, and expense management.
b) Manage complex and frequently changing schedules while prioritizing critical meetings and commitments.
c) Prepare meeting agendas, presentations, reports, briefing materials, and executive correspondence.
d) Track action items, deadlines, and follow-ups to ensure timely completion of priorities.
e) Handle confidential information with discretion and professionalism.
a) Serves as a primary point of contact for EAs on the team. When a team member needs guidance on a task or a task-level client situation, the Senior EA is the first point of call. This means staying sharp, informed, and ready to guide, not just execute.
b) Act as the operational backbone of the team. Support the Customer Success Manager in account management, step in as the CSM's proxy when needed, and serve as a secondary point of contact for clients, always ensuring nothing falls through the cracks.
c) Draft, review, and coordinate professional communications on behalf of executives.
d) Build effective working relationships with leadership teams, clients, partners, and employees.
e) Facilitate smooth communication and information flow across departments.
a) Support executive-level projects, initiatives, and strategic activities.
b) Conduct research, compile data, and prepare summaries to support decision-making.
c) Coordinate leadership meetings, events, and organizational activities.
d) Identify opportunities to improve administrative processes and enhance executive efficiency.
e) Monitor priorities and proactively address potential issues before they arise.
4) Quality Assurance Leadership.
a) Responsible for conducting QA audits across their assigned EAs, upholding MySigrid's standards in task execution from documentation and process, all the way through to resolution and outcome. They are expected to provide SOP-based coaching on identified skill gaps and log all findings in the Performance Hub.
b) Contribute to the growth of the team through process improvements, Knowledge Base contributions, and initiatives that raise the bar for how we serve our clients.
At MySigrid, we invest in the people who power our growth.
We believe that when our team thrives, everything else follows — so we've built an environment where your career and your life outside of work are equally valued.
MySigrid has a co-working office in Ortigas where the whole team meets once a month at a minimum.
MySigrid is home to an inclusive community of like-minded individuals who prioritize family, community, and work-life balance. By choosing MySigrid as your service provider, you're not just making a business decision; you're supporting a work culture that places family at the forefront. Our vision is to build a new ethical model for remote work that keeps families together.
Our unique approach seamlessly combines the expertise of remote staff and advanced technology, providing fractional resources that empower your business to scale with unmatched talent. All our team members are full-time employees of MySigrid, ensuring job security and unwavering commitment.
Our tailor-made remote staffing services are designed to meet the specific needs of each client, delivered with a personal touch. Whether it involves managing a hectic work schedule, planning intricate travel itineraries, or handling day-to-day tasks, MySigrid's dedicated team is here to provide outstanding support.
