Job Description

[What the role is]

This is a 11-month contract for an Senior Executive, Admin position in the School of Business & Accountancy.

[What you will be working on]

Your responsibilities will include, but are not limited to, the following:

1. Managing Administration of Continuous Education & Training (CET) Full Qualification(FQ) Programmes & Short Courses (SC)

• Manage FQ and SC planning and scheduling, and coordination of trainers and venues

• Manage trainers’ access to various systems and platforms (e.g. POLITEmall, STEP etc.)

• Manage the collation of FQ and SC learning materials, documents, reports and records (e.g. Module Description, Teaching Plan, Module Review Report etc.)

• Track and tabulate training hours for completed CET SC

• Handle administrative enquiries from adult learners, trainers, and enterprise clients in a professional and timely manner

2. Managing & Supporting Operations

• Support trainers on the necessary system and operation set up (e.g. Detailed Teaching Plan, assessment component etc.) prior to commencement of FQ

• Support trainers in attendance tracking for FQ and SC in STEP

• Assist with assessment or evaluation administration, where applicable

• Collect feedback and support post-course documentation and follow-up

• Support entry and tabulation of data (e.g. marks, GPA) for reporting purposes

• For FQ involving on-job-training (OJT), coordinate placement of adult learners to companies

3. Events & Engagement Support

• Manage and support CET-related events such as outreach, course briefings, workshops, seminars, and enterprise engagements

• Manage scheduling, communications, and post-event administration and documentation

4. Other Duties

• Liaise with internal stakeholders (e.g. tutors, finance, CET Academy etc.) to support CET operations

• Coordinate and communicate with external trainers, partners, and vendors

• Tracking of project and scheduling

• Undertake other administrative duties and projects as assigned to support CET and school operations

[What we are looking for]

• Relevant administrative experience, preferably in a CET, education, or public sector environment

• Strong organisational skills with attention to detail and ability to manage multiple tasks

• Good communication and interpersonal skills for working with adult learners, trainers, and enterprise stakeholders

• Proficiency in office productivity tools and administrative systems

• Ability to work independently and collaboratively in a fast-paced operational environment