Job Description

We are seeking a Senior Executive to lead the Credit Control function within our Insurance P&C vertical. The role requires fluency in Spanish to manage collections, cash application, and dispute resolution for our Spanish‑speaking client base, ensuring timely cash flow and compliance with policy guidelines.

• Oversee end‑to‑end credit control activities for Spanish‑language accounts.
• Manage collections, cash application, and reconciliation processes.
• Coordinate with underwriting and underwriting finance to assess credit risk.
• Resolve payment disputes and liaise with customers in Spanish.
• Monitor aging reports and implement action plans to reduce DSO.
• Ensure compliance with internal policies and regulatory requirements.
• Prepare and present credit control performance metrics to senior management.
• Support process improvement initiatives and automation projects.
• Train and mentor junior team members on credit control best practices.
• Collaborate with cross‑functional teams (billing, finance, claims) to streamline cash flow.
• Bachelor's degree in Finance, Business Administration, or related field.
• 1+ years of experience in credit control, collections, or cash application.
• Fluent in Spanish (written and spoken) with strong business communication skills.
• Hands‑on experience with insurance P&C credit processes preferred.
• Proficiency in ERP/financial systems (e.g., SAP, Oracle) and MS Office.
• Strong analytical and problem‑solving abilities.
• Excellent negotiation and stakeholder management skills.
• Knowledge of Indian financial regulations and insurance industry standards.
• Ability to work independently and handle high‑pressure situations.
• Detail‑oriented with a focus on accuracy and compliance.