Brief Job Description:
• Execute cash application activities, including posting customer payments, clearing invoices, and handling unapplied/on-account cash.
• Perform invoice adjustments, including corrections, credit/debit memo processing, match off and resolving billing discrepancies.
• Download deposit details or related documents from bank websites
• Retrieve deposit details or related documents from imaging
• Complete the processing of deposit received daily in Oracle
• Maintain and update Customer Master data in ERP systems, ensuring accuracy, completeness, and compliance with client policies.
• Consult with Team Lead to resolve any exception
• Strong communication skills to deal with the client and effectively document process updates, create SOPs, and ensure clear sharing of knowledge within the team.
• Providing training for new team members
• Willing to work in 6 PM – 3 AM shift as per the process requirement.
Brief Job Description:
• Execute cash application activities, including posting customer payments, clearing invoices, and handling unapplied/on-account cash.
• Perform invoice adjustments, including corrections, credit/debit memo processing, match off and resolving billing discrepancies.
• Download deposit details or related documents from bank websites
• Retrieve deposit details or related documents from imaging
• Complete the processing of deposit received daily in Oracle
• Maintain and update Customer Master data in ERP systems, ensuring accuracy, completeness, and compliance with client policies.
• Consult with Team Lead to resolve any exception
• Strong communication skills to deal with the client and effectively document process updates, create SOPs, and ensure clear sharing of knowledge within the team.
• Providing training for new team members
• Willing to work in 6 PM – 3 AM shift as per the process requirement.
Technical Skill Requirements:
• Good communication skills
• Working knowledge of Microsoft Office
• Good accounting knowledge
• Understanding on O2C Cash Application, Billing and preferably Customer Master data as well.
• Ability to work in a team environment and challenge oriented
• Willingness to work according to the process requirements
Competencies Required:
• 2+ years of experience in O2C, preferably in Cash Applications
• Graduate/Post-graduate in Commerce
• Good communication skills
• Working knowledge of Microsoft Office
• Good accounting knowledge
• Understanding of O2C processes including Cash Application, Billing and preferably Customer Master data as well.
• Ability to work in a team-oriented and target-driven environment
• Willing to work in 6 PM – 3 AM shift as per the process requirements
Choosing a digital partner is about more than capabilities — it’s about collaboration and character.
Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.
At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.
Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.
Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.
We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.
At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.
For more information, visit www.exlservice.com.
