Looking for travel counsellors who will be responsible for booking/cancelling and amending air, car, hotel, limo, ferry and any other travel related customer query received via emails or chat.
Qualifying criteria
• Resources with Travel process experience who qualify as B1-5 & above on CEF assessment can be showcased to the Operations Team.
• Should not have a gap of more than 6 months from last employment.
Education requirement
• Graduation
Work experience requirement
• Minimum 1 year experience in travel industry.
• Good fare/travel knowledge along with GDS experience ( Sabre, Galileo preferable)
• GDS as well as travel booking on GDS experience mandatory
• Flexible with rotational shift timings
• Good communication skills
• Knowledge of MS-Excel
Looking for travel counsellors who will be responsible for booking/cancelling and amending air, car, hotel, limo, ferry and any other travel related customer query received via emails or chat.
GDS as well as travel booking on GDS experience mandatory. Minimum 1 year experience in travel industry.
Should not have a gap of more than 6 months with latest travel domain experience.
Qualifying criteria
• Resources with Travel process experience who qualify as B1-5 & above on CEF assessment can be showcased to the Operations Team.
• Should not have a gap of more than 6 months from last employment.
Education requirement
• Graduation
Work experience requirement
• Minimum 1 year experience in travel industry.
• Good fare/travel knowledge along with GDS experience ( Sabre, Galileo preferable)
• GDS as well as travel booking on GDS experience mandatory.
• Flexible with rotational shift timings
• Good communication skills
• Knowledge of MS-Excel
Choosing a digital partner is about more than capabilities — it’s about collaboration and character.
Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.
At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.
Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.
Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.
We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.
At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.
For more information, visit www.exlservice.com.
