Job Description

Key Performance Indicators (KPIs)

• MIS accuracy and timeliness
• SLA/TAT reporting quality
• Data hygiene and audit outcomes
• Stakeholder satisfaction
• Vendor MIS and reconciliation effectiveness

Key Responsibilities

1. Recruitment MIS & Reporting

• Prepare and publish daily, weekly, monthly, and ad‑hoc recruitment MIS covering SRF status, hiring progress, aging, offers, joins, dropouts, and closures.
• Maintain and update master trackers (SRF tracker, hiring tracker, offer tracker, joiner tracker, vendor tracker, etc.).
• Ensure data accuracy, hygiene, and consistency across ATS, trackers, and dashboards.
• Share leadership dashboards with insights on TAT, fill rate, source mix, cost, and SLA adherence.

2. Data Governance & Quality Control

• Perform regular audits of recruitment data to identify gaps, discrepancies, and process deviations.
• Track and close data mismatches between recruiters, vendors, and systems.
• Ensure adherence to recruitment policies, SOPs, and MIS standards

3. Stakeholder & Business Support

• Act as the single point of contact for recruitment MIS queries from recruiters, managers, finance, and leadership.
• Provide custom reports and analysis as per business requirements.
• Support recruitment reviews, governance calls, and leadership presentations with data and insights.

4. Commercial Support

• Coordinate with commercial team and share the new hire data

5. Process Improvement & Automation

• Identify opportunities to simplify, automate, and standardize MIS and reporting
• Support improvements in ATS reporting, dashboards, and tracker structures.
• Maintain documentation for MIS processes and reporting logic

Key Deliverables

• Accurate and timely Recruitment MIS & dashboards
• Clean and well‑maintained recruitment master databases
• SLA, TAT, and performance insights for leadership
• Vendor MIS and reconciliation support

Desired Skills & Competencies

Technical / Functional Skills

• Strong proficiency in MS Excel (Pivot Tables, VLOOKUP/XLOOKUP, formulas, dashboards).
• Experience with ATS / HR systems and recruitment databases.
• Strong understanding of recruitment lifecycle, SRFs, offers, and joins
• Ability to create clear, insightful reports and dashboards

Behavioral Skills

• High attention to detail and data accuracy
• Strong analytical and problem‑solving skills
• Good communication and stakeholder management
• Ability to work under tight timelines and handle multiple priorities

Education & Experience

• Graduate in any discipline.
• 2–4 years of experience in Recruitment MIS / HR MIS / Talent Acquisition reporting
• Prior experience in large TA teams, BPO/KPO, or multi‑stakeholder environments is an advantage.