Job Description

Duties & Responsibilities (The description should be concise but clearly outline the basic components of the activity to be performed)

1. Identify Business Opportunities, by :

• Better understanding of territory potential in active market coverage.
• Identifying suspects and prospects by business industries.
• Optimizing coverage of territory assigned.

1. Sell and Market products, by :

• Identifying every prospective customer in territory assigned.
• Clearly understanding customer’s requirement in order to propose document solution that meets their requirement.
• Developing relationship with existing customers and non-users to build business opportunities.
• Possessing IT knowledge for effectiveness in selling digital solutions.
• Possessing knowledge of competitive products, their strengths, weakness and position in the market place.
• Servicing all existing user accounts by paying periodic visits and to also identify upgrade opportunities.
• Achieving set sales activities target i.e. F:F, demo, and etc.

1. Prepare report, by :

• Maintaining and updating customers records and information in SFDC (or any alternative system) covering updated customer information in database on a daily basis
• Compiling information for the required reports i.e. PP management / monthly narratives / daily planner / weekly outlook updating sales activity management diary and any other ad hoc reports updates required by DSM.
• Completion of WIN/LOSE tracking form for both understanding of competitors TPA offers.

1. Maintains/advances product, selling & IT knowledge/skill, by :

• Attending, learning and applying knowledge acquired from attending product training and sales workshop.
• Reading product information/write-up.
• Reviewing professional publication.
• Reviewing competitor’s product brochures and information leaflets.

1. Comply to APO/CEA Sales Management Policies and Regulations

• Complying with rules and proceeding with fair transactions.
• Introducing and promoting the Products to customers.
• Investigating and assessing customers’ financial credibility via Credit Department and following its direction.
• Agreeing terms and conditions of the Products with customers.
• Shipping and delivering the Products to customers.
• Having accountability for collection if payment and fees from the customers.
• Being a primary contact point in communication with customers and keeping customer/MIF information up to date. Managing assets in case of any transaction which utilizes company assets.
• Processing modification and termination of transactions with customers.

1. Other administrative matters, by :

• Attending meetings i.e. sum-up / district meetings / accounts review / product review product launches and or any other Ad Hoc meeting as required or instructed by DSM.

1. Any ad hoc task requested by superior

Performance Measurements

• Annual and Quarterly Target as set in pay-plan and product direction.
• Sales activity target as set by DSM/SOM
• Achievement of objectives setting as per PART II (Performance Appraisal)