Job Description

Senior Event Manager - Major Events

Full Time - Glasgow HQ & On Site

itison is one of Scotland’s most influential consumer brands, combining a market-leading online platform, a portfolio of iconic venues and some of the country’s most ambitious live events including GlasGLOW, Elfingrove and Drive-In Movies.

Our mission is simple: life is about the experience, and we are here to help people live it better by connecting them to brilliant local businesses and unforgettable moments.

Our Major Events team produces some of Scotland’s largest and most creative live experiences, welcoming hundreds of thousands of guests every year. Alongside delivering flagship events at scale, we are constantly developing new immersive concepts that push the boundaries of live entertainment.

Every event we deliver also supports the communities around it. Through ticket donations, partnerships and charitable initiatives we contribute tens of thousands of pounds each year to local charities and community organisations.

We are looking for an experienced Senior Event Manager to play a key leadership role in the operational planning and delivery of our major events.

Working alongside the Head of Events and senior leadership team, you will help lead the delivery of complex large-scale events supported by a substantial team across production, marketing, commercial and operations.

This is a senior, hands-on role for someone who thrives in live environments and wants to help deliver world-class experiences at scale.

The Role

You will take ownership of operational planning and live site delivery across our major events, ensuring every event is safe, compliant, operationally robust and ready to deliver an exceptional audience experience.

This role requires proven experience delivering large-scale outdoor events, leading operational teams and managing complex live event environments.

The position is based full time in our Glasgow HQ outside live event periods, with significant on-site leadership during build, live and de-rig phases.

You will be joining a small, highly ambitious and innovative events team that works at pace, collaborates closely and constantly looks for ways to improve the guest experience.

Training and development will be provided as part of the role as we continue to grow our events portfolio.

Key Responsibilities

Event Planning & Pre-Production

• Lead operational planning and health and safety strategy for major outdoor events
• Develop and manage Event Management Plans (EMP) and key operational documentation
• Prepare and oversee supporting documentation including risk assessments, method statements, crowd management plans, safeguarding and emergency procedures
• Work closely with production teams, contractors and suppliers to gather and approve safety documentation
• Ensure all planning meets legislative, licensing and industry best-practice requirements

Regulatory & Compliance

• Act as the operational lead for regulatory compliance across major events
• Liaise confidently with local authorities, licensing teams and emergency services
• Lead regulatory inspections, audits and safety reviews
• Ensure licensing conditions and regulatory feedback are embedded into future planning

Live Event & Site Leadership

• Act as the senior operational presence on site during live events
• Lead operational delivery during build, live days and de-rig phases
• Call site open, lead operational briefings and oversee shutdown procedures
• Maintain exceptional standards across site operations, guest journey and event presentation

Team Leadership

• Recruit, build and develop high-performing operational teams alongside our People team
• Lead large stewarding and event operations teams on site
• Provide clear leadership and maintain a strong culture of professionalism and guest focus
• Lead incident response and operational decision-making during live events
• Complete post-event reporting and contribute to continual improvement across events

Collaboration & Event Development

• Work closely with production, marketing, commercial and venue teams to ensure operational delivery aligns with creative ambition and commercial goals
• Contribute operational insight to the development of new immersive event concepts

This Role Is Likely Suited To Someone Who

• Has delivered large-scale outdoor events welcoming tens of thousands of guests
• Has written and owned Event Management Plans for complex public events
• Has led large operational teams in demanding live environments
• Is comfortable acting as the senior operational lead on site
• Has experience working with local authorities, licensing teams and emergency services

About You

You are an experienced event professional who thrives in fast-paced live environments.

You remain calm, decisive and solutions-focused under pressure, bringing a positive and collaborative leadership style that helps teams perform at their best during demanding event periods.

You are resilient, practical and hands-on, and genuinely motivated by creating exceptional audience experiences.

We are looking for someone who is:

• Experienced in delivering large-scale outdoor events
• Knowledgeable in health and safety, licensing and regulatory compliance
• Confident developing operational plans and safety documentation
• Experienced leading large operational teams
• Positive, fun and collaborative in their leadership style
• Passionate about live experiences and delivering outstanding events

Why itison

• Deliver some of Scotland’s most ambitious live experiences
• Play a senior role in events welcoming hundreds of thousands of guests each year
• Help develop new immersive event concepts alongside an ambitious creative team
• Be part of a business that supports local charities and communities through every event
• Work between a world-class Glasgow HQ and dynamic live event environments
• Join a positive, ambitious culture where high standards and collaboration go hand in hand

The Interview Process

• If we progress your application, our interview process includes:
  • Initial Interview - An opportunity to get to know you and learn more about your experience
  • Second Stage Interview - Practical tasks, a deeper interview and the opportunity to see the working environment
  • Final Stage - A chance to meet members of the wider events team
• All interviews will take place in person at our Glasgow HQ just off George Square.

Salary & Benefits

• Salary £40k - £45k, depending on experience
• Annual company bonus (dependent on performance)
• Private Health Care    
• Employee Assistance Programme   
• Salary exchange smart pension scheme   
• 15% itison discount and 50% discount at all itison owned venues   
• Enhanced maternity/paternity   
• Learning grant   
• Lunchtime Pilates classes   
• Holiday-buy scheme   
• Birthday day off   
• Home & Tech discount scheme
• Paid company socials   
• Free tickets to our major events (Drive-In Movies, GlasGLOW, and more to come)   
• Charity day – paid time off to volunteer for a charity of your choice   
• Fantastic work environment with an unending fruit bowl, cereal bar and full bar set-up in the office for Friday Prosecco, or a healthy drink if preferred.