Job Description

Oversees the functional management, optimization, and continuous improvement of American Hospital Dubai’s Oracle Fusion ERP Finance ecosystem. Provides subject-matter expertise in financial modules, ensuring accurate, real-time data, automated processes, and compliance with UAE VAT, IFRS, and healthcare financial regulations. Serves as a key link between Finance, Supply Chain, and IT, supporting both operational excellence and strategic financial governance.

ERP System Management & Support

• Serve as Subject Matter Expert (SME) for Oracle Fusion Finance modules (GL, AP, AR, FA, CM, Procurement, Expenses).
• Troubleshoot and resolve ERP system issues, escalating complex matters when necessary.
• Provide user support, training, and documentation for Finance and Procurement teams.
• Conduct system health checks, coordinate patches, upgrades, and incident investigations.
• Collaborate with vendors and cross-functional teams for escalations and enhancements.

Business Process Analysis & Optimization

• Partner with Finance and Supply Chain leadership to identify process improvements and automation opportunities.
• Translate business requirements into ERP functional specifications and workflows.
• Ensure ERP-enabled processes align with AHD’s policies, compliance, and audit standards.
• Support month-end and year-end close activities through ERP optimization.

Configuration & Enhancements

• Configure ERP modules for VAT compliance, financial reporting, and business requirements.
• Develop functional design documents (FDDs) and validate technical solutions with IT teams.
• Support UAT testing, rollout of enhancements, and workflow modifications.
• Maintain documentation for configurations, workflows, and changes under change management standards.

Reporting & Analytics

• Build and maintain financial dashboards and reports using Oracle BI, OTBI, Smart View, and BI Publisher.
• Partner with Finance leadership on forecasting, budgeting, and variance analysis.
• Deliver executive reporting for audits, board reviews, and compliance.
• Ensure financial data integrity across ERP reporting systems.

Governance, Compliance & Controls

• Ensure compliance with UAE VAT law, IFRS, SOX, HIPAA, and JCI standards.
• Implement segregation of duties (SoD) in ERP roles and enforce financial controls.
• Support internal and external audits with system evidence and access reviews.
• Reduce risks of fraud or error through system-driven controls.

Projects & Continuous Improvement

• Lead or support ERP-related projects, module implementations, and integrations.
• Manage small-to-medium ERP enhancements independently.
• Maintain an ERP roadmap to align with organizational goals.
• Promote continuous improvement and adoption of Oracle Fusion’s evolving features.

Communication & Collaboration

• Provide structured updates to leadership, IT, and Finance stakeholders.
• Participate in knowledge-sharing, documentation, and onboarding activities.
• Contribute to a culture of accountability, collaboration, and transparency.

• Bachelor’s degree in Accounting, Finance, Business, Information Technology, or related field.
• Oracle Fusion ERP Financials Certification preferred.
• CPA, CMA, ACCA, or equivalent preferred.
• ITIL Foundation or Project Management (PMP, PRINCE2) certification preferred.

PROFESSIONAL EXPERIENCE:

• Minimum of six (6) years of progressive experience in Oracle Fusion ERP Finance modules within enterprise or healthcare environments.
• Knowledge of Oracle Fusion ERP Finance modules (GL, AP, AR, FA, CM, Procurement, Expenses).
• Knowledge of financial accounting, UAE VAT, IFRS standards, and hospital finance operations.
• Knowledge of ERP reporting tools (OTBI, Smart View, BI Publisher).
• Knowledge of healthcare billing and revenue cycle management (preferred).
• Knowledge of robotic process automation (RPA) and AI-driven financial analytics (preferred).
• Skills in ERP implementations, upgrades, troubleshooting, and end-user support.
• Skills in business process analysis, workflow optimization, and ERP configuration.
• Skills in preparing audit-ready system logs, access reviews, and control evidence.
• Skills in delivering executive-level reporting for audits, board reviews, and compliance.
• Skills in cross-functional collaboration with IT, Finance, Procurement, Supply Chain, and Operations.
• Skills in training and mentoring junior ERP analysts and Finance staff (preferred).
• Ability to operate effectively in regulated, mission-critical healthcare environments.
• Ability to support governance, financial compliance, and risk management frameworks.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Ability to work under pressure, ensuring accuracy, compliance, and audit readiness.
• Ability to adapt in multicultural and multinational environments (preferred).
• Ability to promote continuous improvement, automation, and ERP innovation.
• Understanding of Oracle EPM (Enterprise Performance Management) concepts and processes, sufficient to engage effectively as the client counterpart while a vendor/partner leads EPM implementation (e.g., FCCS, PBCS/EPBCS, ARCS integration touchpoints with Fusion Financials).
• Technical exposure to building and customizing reports across Oracle Fusion reporting tools (OTBI, BI Publisher, Smart View), including working knowledge of underlying data sources and report logic.
• Understanding of custom integrations built on Oracle PaaS (e.g., OIC — Oracle Integration Cloud, VBCS) connecting Fusion ERP with external or downstream systems, sufficient to support troubleshooting, UAT, and functional validation of integration points.
• Working knowledge of Oracle Redwood UX design principles and Visual Builder (VB Studio) for page/application personalization, including ability to review, validate, or lightly configure Redwood-based UI changes.
• Awareness and practical exposure to leveraging embedded AI capabilities within Oracle Redwood (e.g., AI-driven insights, smart suggestions, conversational/assistive features) to enhance user experience and process efficiency