Employee Relations Consultant supports the business by ensuring the fair, consistent, and legally compliant application of disciplinary, grievance, and labour processes. The role is responsible for managing complex ER matters end-to-end, including representation at the CCMA, while providing accurate, risk-based advisory support to operational stakeholders.
• Provide expert ER advisory support to management on disciplinary, grievance, incapacity, and misconduct processes
• Manage and oversee disciplinary hearings, ensuring procedural and substantive fairness
• Represent the Company at CCMA conciliations and arbitrations, including preparation of case files, bundles, and witnesses
• Drive consistent application of ER policies across the business to mitigate legal and operational risk
• Ensure alignment of ER strategies with business objectives.
• Lead the implementation of ER projects.
• Deliver ER training and coaching to line management on best practice labour relations
• Keep abreast of employment legislation and case law
• HR-related or legal qualification; Preferred: Relevant qualification in Law (LLB) or related field (e.g. BCom Law)
• 2–5 years’ experience in Employee Relations / Industrial Relations (Solid experience in the retail industry – advantage)
• Strong understanding of South African labour legislation and dispute resolution processes (CCMA)
Competencies
• Ability to work effectively within a cohesive team environment, contributing to collaboration, knowledge sharing, and consistent ER practice across the function
Skills:
• Sound judgement and ability to provide legally defensible ER advice
• Strong analytical and problem-solving skills in complex workplace scenarios
• Ability to work effectively under pressure in a fast-paced, operational environment
• Excellent stakeholder management and engagement skills across multiple business levels
• High attention to detail with strong documentation and process discipline
• Adaptable, resilient, and able to manage competing priorities and case loads
Please ensure your Line Manager is aware & supports your application
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.
We’re the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?
TFG holds a diversified portfolio of speciality retail assets across various product categories and consumer segments. The Group has a portfolio of 35 leading retail brands, with over 4600 outlets in 23 countries on five continents, offering customers a variety of speciality products including fashion apparel, jewellery, cosmetics, sporting apparel, electronics, homeware and furniture.
TFG has the largest speciality fashion and lifestyle retail footprint in South Africa and a growing presence in the UK and Australia.
With its vision to create the most remarkable omnichannel experiences for its customers, TFG has launched Bash, a lifestyle e-commerce offering, where the Group’s sought-after retail brands and loyal customers come together seamlessly in one virtual platform.
Visit us at www.tfglimited.co.za
