Senior Epic Clinical Applications Analyst Role: Analyst | Sr. Analyst Work Location: On-Site, Chantilly, VA Shift Timings: 11:00 AM to 8:00 PM ET Position Summary: We are seeking an experienced Epic Clinical Applications Analyst to support the design, build, implementation and optimization of Epic applications, Clinical Service Desk (CSD) operations and patient engagement solutions. The ideal candidate will bring deep Epic system expertise, strong analytical capabilities, and the ability to translate clinical and operational needs into efficient Epic workflows. This role plays a critical part in enhancing patient care, clinician experience, and operational efficiency. Key Responsibilities: Lead the design, build, and maintenance of Epic applications. Support Clinical Service Desk (CSD) operations, including incident management, troubleshooting, and end-user support. Configure SmartTools, Navigators, SmartSets, Flowsheets, and questionnaires to support clinical workflows. Design and maintain MyChart functionality. Collaborate with clinical and operational stakeholders to design efficient and compliant workflows. Participate in discovery sessions, workflow design, integrated testing, and go-live readiness activities. Provide post-implementation support, issue resolution, and system optimization. Ensure adherence to Epic standards, governance, and upgrade cycles. Work closely with cross-functional teams to improve system usability and performance. Requirements Epic Certification (active or within NVT period). 2-3+ years of Epic build experience with full life-cycle implementations. Experience in Clinical Service Desk (CSD) or production support environments. Strong expertise in Epic application and patient engagement workflows. Experience with ServiceNow, Data Courier, and CAB processes. Excellent communication, documentation, and stakeholder management skills. Preferred Qualification: Bachelor's degree in computer science, or related field. Additional Epic certifications. Experience: Clinical or healthcare domain background. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Work Location: In person
InterScripts delivers comprehensive IT services and solutions across multiple industries, supporting both commercial enterprises and government organizations. Our core capabilities include system integration, application development, application support, data extraction, data conversion, and enterprise data management.
We help organizations modernize operations by strengthening data governance frameworks, integrating enterprise systems, and streamlining workflows by reducing operational costs, minimizing risk, and improving data accessibility and decision-making.
InterScripts is a leader in data management solutions, offering secure data archival and legacy system decommissioning through our platform, BytePad. Our digital transformation expertise enables clients to modernize legacy environments, optimize infrastructure, expand self-service capabilities, and improve operational efficiency across the enterprise.
As a HITRUST r2, SOC 2 Type II, ISO 27001:2022, and ISO 9001-certified organization, we are committed to minimizing risk and ensuring the successful development, support, and long-term maintenance of mission-critical systems. Our services and staffing solutions are designed to deliver measurable value, scalability, and long-term sustainability.
Healthcare Expertise
InterScripts supports large healthcare organizations with a comprehensive range of specialized services, including:
Data Governance and Data Management
System Integration
Application Support (Tier 1, Tier 2, and Tier 3)
MyChart Support and Clinical service Desk
Data Archival and Legacy System Decommissioning
EHR and ERP System Transition and Conversion
CRM Platform Implementation and Support (ServiceNow, Salesforce, Microsoft Dynamics)
Within the healthcare domain, we specialize in EHR and ERP system transitions, structured data migration, and system conversion, ensuring seamless modernization while maintaining data integrity, regulatory compliance, and operational continuity.
