Job Description

Senior Engineering Manager (Chapter Lead), Corporate Technology

Document Retention and Archiving team

Do work that matters

We're building tomorrow's bank today, which means reimagining how the bank manages, protects, retrieves and derives value from information at scale. As CBA continues its technology modernisation journey, we're evolving beyond traditional document repositories towards intelligent information platforms that power critical customer and operational experiences across the Group.

In this role, you'll lead engineering teams responsible for some of the bank's most critical document archival, retrieval, and information services. You'll help shape the future of how customer and business information is stored, governed, enriched and leveraged through cloud, automation, AI and modern engineering practices.

Together, we'll build secure, resilient and intelligent platforms that support millions of customers, thousands of employees and hundreds of banking services every day.

See yourself in our team

Document Retention & Archiving sits within Operations Technology and provides critical information management capabilities across Retail Banking, Business Banking, Institutional Banking, Wealth and COO operations. Our platforms support customer servicing, lending, settlements, operational workflows, document retrieval, regulatory retention and emerging information intelligence capabilities.

We're on a large-scale modernisation journey with DevSecOps, SRE, observability, automation and cloud engineering at the heart of everything we do. We operate at enormous scale, managing billions of customer artefacts and supporting hundreds of downstream consumers across the Group.

As a Senior Engineering Manager, you'll lead a squad responsible for both the ongoing operation of critical enterprise platforms and helping define the future direction of the domain. You'll partner closely with Product, Architecture, Data, AI and Engineering teams to simplify complex problems, improve platform sustainability and unlock future customer and business value.

We're interested in hearing from people who

• Build, lead and inspire high-performing engineering teams across multiple experience levels.
• Create an environment where engineers can grow, take ownership and operate beyond their current scope.
• Drive engineering excellence through DevSecOps, SRE, observability, automation and platform engineering practices.
• Lead large-scale platform modernisation and transformation initiatives from strategy through execution.
• Balance customer outcomes, operational risk, resilience, security and delivery commitments.
• Partner effectively with Product, Architecture, Data, AI, Security and Risk teams to deliver strategic outcomes.
• Drive simplification of complex systems and operational processes.
• Establish and execute multi-year platform strategies aligned to business and technology objectives.
• Improve platform sustainability, engineering productivity and operational maturity through automation and continuous improvement.
• Influence engineering direction and decision-making beyond their immediate team and domain.
• Identify opportunities to leverage AI, automation, metadata and information intelligence capabilities to improve customer and business outcomes.
• Lead by example in Agile ways of working, fostering a culture of collaboration, accountability, and continuous learning.

Tech Skills

Essential

• Significant experience leading engineering teams responsible for critical enterprise platforms.
• Strong understanding of Software Engineering, Site Reliability Engineering (SRE) and DevSecOps practices.
• Experience operating and modernising cloud-native platforms in AWS and/or Azure.
• Experience with platform architecture, distributed systems, APIs, integration patterns and technology transformation initiatives.
• Strong understanding of observability, monitoring, operational readiness, incident management, resilience and recovery practices.
• Experience building and operating CI/CD pipelines and modern engineering toolchains.
• Strong stakeholder management and organisational influence skills.

Highly Regarded

• Experience with document management, content services, information management, search, metadata or archival platforms.
• Experience with AI, GenAI, Agentic AI, intelligent automation or information intelligence capabilities.
• Experience with containerisation technologies such as Kubernetes, EKS, AKS, Docker and microservices architectures.
• Experience with observability platforms such as Splunk, Grafana, Prometheus, OpenTelemetry and PagerDuty.
• Experience with security and DevSecOps tooling including Snyk, Wiz, Sysdig, SonarQube, Artifactory, GitHub Actions, TeamCity and Octopus.
• Experience with modern engineering governance, operational excellence and large-scale cloud transformation programs.

If this sounds like you, apply today!

If you're energised by scale, complexity, modern engineering practices, AI-enabled innovation and the opportunity to shape the future of how the bank manages and derives value from information, we'd love to hear from you.

Advertising End Date: 03/07/2026