Job Description

Requisition Summary:

PACCAR India is seeking a skilled Senior Engineer - Technical Publication to join our team in Pune. In this role, you will develop, author, maintain, and publish operator manuals, service manuals, technical reference materials, programming guides, and quick reference guides using PACCAR's Content Lifecycle System (CLS).

This role will collaborate closely with subject matter experts to create structured XML/DITA-based content for print and digital publication, ensuring accuracy, consistency, and usability of technical information. Additionally, you will support translation, localization, and content distribution activities to deliver high-quality documentation across global markets while contributing to the continuous improvement of publication processes and standards.

At PACCAR, you'll be part of a purpose-driven organization recognized for engineering excellence, innovation, and a strong commitment to employee growth and well-being. We foster a collaborative and inclusive environment where your expertise is valued, your contributions make a meaningful impact, and your career can thrive as you help deliver world-class technical information that supports the future of transportation.

Job Function / Responsibilities:

• Develop and maintain product service and operator documentation by translating inputs from subject matter experts into structured XML content using PACCAR's Content Lifecycle System (CLS).
• Research and analyze product information using inputs from subject matter experts, product teardowns, engineering specifications, and engineering schematics.
• Edit content to ensure compliance with legal, regulatory, and translation requirements.
• Develop clear and accurate technical documentation that supports customer understanding of PACCAR products, including vehicle operation, maintenance, and service procedures.
• Ensure product documentation is developed and published on schedule while adhering to PACCAR standards for accuracy, consistency, readability, usability, and quality.
• Support manual change management activities by analyzing backlogs, conducting research, and updating authoring tasks using established systems and processes.
• Collaborate with cross-functional stakeholders, including engineering, manufacturing, PACCAR Parts, Safety & Compliance, Legal, suppliers, dealers, customers, and external publication partners to gather information and ensure documentation accuracy.
• Contribute to continuous improvement initiatives that enhance documentation quality, authoring efficiency, and publication processes.

Qualification:

• Bachelor’s degree in mechanical or automotive.

Required Skills:

• 4-8 years of hands‑on experience in Mechanical/ Automotive engineering.
• Working knowledge of HTML, XML publishing, DITA, and structured topic-based authoring
• Previous experience with single-source authoring, minimalism style authoring, and topic reuse
• Automotive/dealership experience and/or manufacturing aptitude, experience, or product knowledge
• Broad knowledge of truck systems and components
• Strong organizational, schedule management, time management, and reporting skills
• Clear and concise verbal and written communication skills
• Ability to work on dynamic projects with minimal guidance
• Effective interpersonal skills and a strong team player
• Strong computer skills including MS Word, Excel, SharePoint, and MS Office Suite
• Familiarity with Adobe Creative Cloud systems including editing in Adobe Acrobat and Illustrator
• Demonstrated proactive problem-solving approach
• Motivated to learn and utilize new software applications

Desired Experience:

• Strong knowledge of technical writing principles and documentation best practices
• Knowledge of illustration concepts and visual communication techniques
• Familiarity with documentation standards, templates, and style guides
• Understanding of content lifecycle, version control, and review workflows
• Good grasp of grammar, punctuation, and editing practices

COMPETENCIES AND BEHAVIORS:

• Strong decision-making capability.
• Excellent analytical and problem-solving skills.
• Effective communication and presentation skills.
• Ability to influence cross-functional and global teams.
• Strong ownership, accountability, and customer focus.
• Mentoring and coaching mindset.
• High level of integrity and professionalism.