Job Description

OnStar is a cornerstone of General Motors’ connected services—bringing safety, security, diagnostics, navigation, and convenience to customers through the mobile apps, website, and the in-vehicle experience, supported by a complex set of cloud services and integrationsoperatingat global scale. To support this,we’rescaling our Site Reliability Engineering (SRE)organization in Dublin, responsible for keeping the OnStar product line resilient, performant, and scalable for millions of customers.

We are seeking an experienced engineerwith a strong background in SRE, cloud operations, and project ownership to help build and improve reliability practices across our customer-facing OnStar experiences and the services behind them.

WhatYou’llBe Doing

• Design and implement scalable, fault-tolerant, and observable infrastructuresupporting OnStar mobile and web experiences, in-vehicle services, and the backend platforms and integrations that power them.

• Driveadoptionof configuration management, infrastructure refactoring, and testing frameworksto strengthen system resilience.

• Partner across SRE, development, and product teams to improve service reliability, deployment safety, and incident response practices

• Provide consultation and contribute toplanning onreliability standardsfor new OnStar capabilities, customer-facing releases, and platform initiatives.

• Help evolve and implement an observability approachusing tools such as Prometheus, Grafana, and Datadog, with automated alerting and actionable SLO dashboards.

• Support and improve on-call practices, manage blameless postmortems, and guide root cause analysis toeliminaterecurring failures.

• Mentor engineers and support a culture rooted in extreme ownershipand operational excellence.

• Support compliance and privacy-driven engineeringinitiatives across connected services, with potential crossover into areas like data retentionand safety certification tooling

What You Bring

• 6+ years in SRE, DevOps, or systems engineering, including experience mentoring engineers and leading project-level technical work.

• Track recordof building andmaintaininghigh-scale, cloud-native systems(preferably AWS, GCP, or Azure).

• Expertisein container orchestrationand deployment strategies using Kubernetesand CI/CD pipelines

• Proficiencyin Python, Go, or Java, with strong code review and readability standards.

• Experience leading cross-functional infrastructure projects, configuration strategy, or organizational tooling initiatives

• Ability to think and act under pressure — whether debugging a live incident or balancing uptime vs cost trade-offs.

• Familiarity with privacy engineering, data security, or experience supporting compliance frameworksis a plus.

• Strong communicationskills — able to influence, mentor, and lead across diverse technical teams.

Why Join Us?

This is more than an engineering role —it’san opportunity to help deliver reliable connected experiences customers depend on. At GM,you’lljoin a team committed to cutting-edgetechnology, sustainability, and inclusive innovation With meaningful projects, a collaborative culture, and a global mission, your impact will be tangible and far-reaching—improving reliability across OnStar mobile apps, web experiences, in-vehicle services, and the systems behind them.

Hybrid - This role is categorized as hybrid. This means the successful candidate is expected to report to our Dublin office three times per week, at minimum [or other frequency dictated by the business].

Ready to lead reliability at scale? Join our SRE team in Dublin and help power trusted OnStar experiences for millions of customers.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Non-Discrimination and Equal Employment Opportunities

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire

Accommodations

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