Job Description

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

Are you a Business Intelligence platform engineer with a passion for administration, automation, reliability and support? We are looking for a BI Platform Engineer to operate and evolve our enterprise BI platform so teams can deliver trusted, performant insights at scale. This role is hands‑on, with ownership of platform capabilities, governance and lifecycle from design choices and standards to deployment automation, monitoring and incident response. As a key member of the data & analytics function, you will collaborate across engineering, architecture and business teams to enable self‑service analytics while ensuring security, compliance and cost efficiency.

What you will do

• Administer and operate Power BI / Microsoft Fabric (workspaces, capacity, semantic models, dataflows, pipelines, refresh schedules, gateways and RLS).
• Administer and operate Cognos and Tableau platform (Capacity, workspace, processes, etc).
• Build and maintain reusable platform capabilities (workspace provisioning, policies and guardrails) to accelerate analytics delivery.
• Implement governance and standards specifications, including tenant settings, auditing and segregation of administrative access across environments (dev/test/prod).
• Troubleshoot and resolve complex incidents; perform root‑cause analysis; create runbooks and post‑incident improvements in partnership with Infrastructure, Identity and Security teams.
• Automate platform operations using PowerShell, Python and DevOps tooling (Azure DevOps/GitHub; Fabric/Power BI REST and Admin APIs; Infrastructure‑as‑Code such as Bicep/Terraform).
• Implement security and compliance controls (AAD integration, Purview labels, sensitivity classifications, access reviews and audit log monitoring).
• Establish observability and SLOs for the BI platform (usage telemetry, capacity health, refresh reliability); build operational dashboards and alerts.
• Manage capacity planning, licensing and cost optimization across tenants and workspaces.
• Partner with data engineering, solution architecture and business stakeholders to enable self‑service analytics; provide enablement and best‑practice guidance.
• Support a multi‑tool ecosystem when required (e.g., Tableau/Cognos) and lead migrations to modern BI platform capabilities.

What you will bring

• A university or college education in Computer Science, Engineering or a related field, or equivalent experience.
• 5+ years in BI platform administration/engineering and 3+ years operating Power BI Service/Microsoft Fabric in production.
• 3+ years operating Cognos Business Analytics and Business Intelligence in production.
• 3+ years operating Tableau in production.
• Hands‑on experience with Microsoft tools for data and analytics: Power BI, Power Platform, Microsoft Fabric (Lakehouse/Warehouse), Azure Data Factory and Azure services.
• Working knowledge of Databricks or Azure Synapse.
• Experience with CI/CD for BI artifacts, Git integration and deployment pipelines; strong scripting skills (PowerShell/Python).
• Enterprise gateway administration and hybrid connectivity (on‑premises data sources, networking fundamentals, SSL/TLS certificates).
• Security‑first mindset with experience implementing RLS, data protection and auditing; familiarity with M365 Purview.
• Strong communication skills, customer focus and relationship management; able to work through ambiguity and shifting priorities.
• Effective time management, prioritization and decision‑making skills.
• Nice to have: Tableau/Cognos administration, SQL Server/Analysis Services, DAX/SQL expertise.

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.