Forvia, a sustainable mobility technology leader

We pioneer technology for mobility experience that matter to people.

Your mission, roles and responsibilities

Qualification, Experience:
• Bachelor of Engineering degree in Mechanical and Mechanical disciplines.
• Experience: 3 to 5 years’ experience in the field of PLM- L1 Support Teamcenter / 3DEXPERIENCE ENOVIA from Automotive domain.
Required Skill sets:
• Good knowledge on CAD tools like CATIA V5 / UG NX / CREO
• Good knowledge on PDM & PLM Systems (3D Experience Enovia/ Team center)
• Should possess knowledge of Business Rules / guidelines / standards related to part management on PLM System.
• Strong problem-solving skills, resolving issues from an end user perspective.
• Excellent communication and presentation skills.
• International mind set, ability to work with international customers.
• Good knowledge on MS excels, MS word, MS PowerPoint.

Key Role & Responsibilities:
• Responsible for the primary point of contact for Teamcenter / 3DEXPERIENCE ENOVIA PLM and CAD user support, managing incoming tickets and ensuring timely resolution of issues within defined timeline.
• identify the root cause of problems and implement effective solutions, coordinating with other technical teams (L2) when necessary.
• Monitor support requests in, track incidents, and escalate complex issues to higher-level technical experts.
• Maintain detailed support documentation to help users to resolve common issues and improve the overall efficiency of the support process.
• Collaborate with the engineering and IT teams to enhance system performance, address recurring issues, and implement preventive measures to reduce downtime.
• Good knowledge on engineering fundamentals, Product development process, product design, manufacturing process.
• Strong understanding of Change management, engineering release process.
• Know the business requirements and functionalities development process accordingly.
• Good knowledge on key functionalities of PLM (Part attribute, EBOM, CADBOM, MBOM, etc.)
• Collaborate with Global PLM network and work as a key point of contact for site.
• Support new features, improvement ideas, identifying new opportunities on integrating key features/functions,
• propose value added enhancement, results adding new functionality to existing system for improve efficiency of existing process.
• Perform UAT, Run test cases and report bugs/issues.
• organize training to end users and awareness sessions on key KPIs and Knowledge sharing sessions.
• Knowledge of PLM Business requirement gathering.

Your profile and competencies to succeed

Minimum education level:

• Bachelor’s degree in engineering required, Master's degree preferred

Professional Experience:

• Experience in Design & Development within an industrial environment, ideally in the automotive industry
• Knowledge and experience in Project Management process

Skills and competencies:

• Team player with strong communication skills
• International mind set
• English required

What we can do for you

• At Forvia, you will find an engaging and dynamic environment where you can contribute to the development of sustainable mobility leading technologies.
• We are the seventh-largest global automotive supplier, employing more than 157,000 people in more than 40 countries which makes a lot of opportunity for career development.
• We welcome energetic and agile people who can thrive in a fast-changing environment. People who share our strong values. Team players with a collaborative mindset and a passion to deliver high standards for our clients. Lifelong learners. High performers. Globally minded people who aspire to work in a transforming industry, where excellence, speed, and quality count.
• We cultivate a learning environment, dedicating tools and resources to ensure we remain at the forefront of mobility. Our people enjoy an average of more than 22 hours of online and in-person training within FORVIA University (five campuses around the world)
• We offer a multicultural environment that values diversity and international collaboration. We believe that diversity is a strength. To create an inclusive culture where all forms of diversity create real value for the company, we have adopted gender diversity targets and inclusion action plans.
• Achieving CO2 Net Zero as a pioneer of the automotive industry is a priority: In June 2022, Forvia became the first global automotive group to be certified with the new SBTI Net-Zero Standard (the most ambitious standard of SBTi), aligned with the ambition of the 2015 Paris Agreement of limiting global warming to 1.5°C. Three principles guide our action: use less, use better and use longer, with a focus on recyclability and circular economy.

Why join us

FORVIA is an automotive technology group at the heart of smarter and more sustainable mobility. We bring together expertise in electronics, clean mobility, lighting, interiors, seating, and lifecycle solutions to drive change in the automotive industry.

With a history stretching back more than a century, we are the 7th largest global automotive supplier, employing more than 157,000 people in 43 countries. You'll find our technology in around 1 out of 2 vehicles produced anywhere in the world.

In June 2022, we became the 1st global automotive group to be certified with the SBTI Net-Zero Standard. We have committed to reach CO2 Net Zero by no later than 2045.

As technological innovation and the need for sustainability transform the automotive industry, we are ideally positioned to deliver solutions that will enhance the lives of road-users everywhere.