Thomson Reuters

Senior Engineer, Microsoft Intune

Thomson Reuters  •  Mexico City, MX (Remote)  •  6 days ago
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Job Description

Senior Engineer – Microsoft Intune

We are seeking a highly skilled and operationally focused Senior Engineer – Microsoft Intune to lead the design, deployment, and ongoing management of enterprise endpoint solutions. This role is ideal for a seasoned endpoint management professional who thrives in complex environments and is passionate about automation, security, and operational excellence.

You will play a critical role in managing modern device infrastructure across Windows, macOS, iOS, and Android platforms, ensuring secure, scalable, and standardized endpoint operations across the organization.

About the Role

As a Senior Engineer – Microsoft Intune, you will:

  • Design, deploy, and operate Microsoft Intune at enterprise scale across Windows, macOS, iOS, and Android platforms.
  • Manage Windows Autopilot V2, including device enrollment profiles, Autopilot Reset, and Hybrid Azure AD Join configurations.
  • Build and maintain compliance policies, configuration profiles, and security baselines aligned with CIS/NIST benchmarks.
  • Own the full lifecycle of Win32, MSIX, and LOB application packaging, deployment, and updates within Intune.
  • Develop Intune remediation scripts and proactive detection packages using PowerShell to resolve endpoint drift at scale.
  • Administer Mobile Application Management (MAM) policies for both BYOD and corporate-managed devices.
  • Manage Entra ID device objects, dynamic groups, and Conditional Access policies in collaboration with the IAM team.
  • Oversee Windows Update for Business rings and macOS/iOS update enforcement policies across the device fleet.
  • Integrate Intune with Microsoft Defender for Endpoint, Sentinel, and additional security tooling to ensure unified endpoint protection.
  • Handle escalated device management tickets, perform root cause analysis, and implement permanent corrective actions.
  • Maintain comprehensive documentation, including runbooks, SOPs, known-issue articles, and change records.

About You

You are a strong fit for this role if you bring:

  • 5+ years of experience, mainly with enterprise Microsoft Intune administration.
  • Deep expertise in Windows device management, including Autopilot, Hybrid Azure AD Join, co-management with ConfigMgr, and Intune compliance policies.
  • Strong knowledge of Entra ID (Azure AD), including device registration, dynamic groups, Conditional Access, and MFA policies.
  • Proven experience with Win32 app packaging using IntuneWinAppUtil and familiarity with frameworks such as PSADT.
  • Advanced PowerShell scripting skills, including detection and remediation scripts, Microsoft Graph API automation, and task scheduling.
  • Solid understanding of Windows Update for Business, update rings, feature updates, and driver management strategies.
  • Experience managing BitLocker encryption and escrow through Intune and Microsoft Defender for Endpoint integration.
  • Familiarity with macOS and iOS/Android MDM management within Intune environments.
  • Experience handling tickets within ITSM tools such as ServiceNow or Jira Service Management, with strong SLA adherence and documentation practices.
  • An operations-driven mindset with proactive monitoring, trend analysis, and a continuous improvement approach to endpoint management.

Why Join Us?

This role offers the opportunity to drive secure, scalable, and modern endpoint management at enterprise scale. You will contribute to strengthening device security, improving operational efficiency, and enabling a standardized and automation-ready endpoint environment across the organization.

#LI-FZ1

What’s in it For You?

  • Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

  • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

  • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

  • Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

  • Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

  • Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

  • Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com

Thomson Reuters

About Thomson Reuters

Thomson Reuters (TSX/NDAQ: TRI) informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

For more information on Thomson Reuters, visit tr.com and for the latest world news, reuters.com.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Toronto, CA
Year Founded
Unknown
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